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Kelly INFINITI
Danvers, MA
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,077 reviews
January 08, 2016
Adam in the service dept This was the best experience I've ever had at a dealership. Adam is professional and very courteous and did an excellent job taking care of my g37x. I This was the best experience I've ever had at a dealership. Adam is professional and very courteous and did an excellent job taking care of my g37x. If you're not an Infiniti customer or don't own an Infiniti you should; however this should be the only dealership you buy from. Adam thanks again. More
by THOLLOW362
Verified CustomerEmployees Worked With
Andy Short, Adam Figueroa, Nico DeSilva
January 07, 2016
Service and New Car Lease Have been getting my vehicles serviced at Kelly since 2005. They are straight-forward, accommodating and do quality work. I have purchased 2 vehicles Have been getting my vehicles serviced at Kelly since 2005. They are straight-forward, accommodating and do quality work. I have purchased 2 vehicles there and leased a third. The leased vehicle is approaching the end of term. I worked with the sales team during this service visit to review my options. They were also straight-forward and accommodating. I would recommend this dealer to anyone interested in Infiniti for all your vehicle needs. More
by Tim from North Andover
Employees Worked With
Irene Gesnaldo, James Clements, David Petillo, Victor Chaves
January 07, 2016
Thorough service I was told my service (oil change and check tire pressure) would take about an hour. It was a little longer, but I appreciated the fact that they took I was told my service (oil change and check tire pressure) would take about an hour. It was a little longer, but I appreciated the fact that they took their time examining the tires to make sure that there wasn't a leak. More
by KARENBOSTON66
Employees Worked With
David Petillo
January 07, 2016
Experience was wonderful as always. Top notch service!!! Service is always excellent. The car is inspected, vacuumed and washed. They put my winter matts in for me at no extra charge. Employees always go o Service is always excellent. The car is inspected, vacuumed and washed. They put my winter matts in for me at no extra charge. Employees always go out of there way to make you comfortable. More
by LORIANTON3
Employees Worked With
Not sure but he was excellent. Was there Monday 1/4/15 at approx 10:30am.
January 07, 2016
I highly Recommend my salesman, Niko DeSilva Niko went above and beyond to get my car to me as promised despite problems created by the finance person at the dealership. He worked hard to gain my Niko went above and beyond to get my car to me as promised despite problems created by the finance person at the dealership. He worked hard to gain my confidence and despite a few bumps in the road, he scrambled to make it happen & meet my needs. Niko was very professional & curious, always a gentleman. He worked hard to get me the deal I wanted. Niko understood my needs & concerns and performed at 110%. He was more concerned that I was pleased with the outcome. I can say that Niko is trustworthy & honest. He was always professional & transparency I wish Niko success as he clearly is a true sales professional. More
by CDESOUSA
Employees Worked With
Nico DeSilva
January 07, 2016
Engine light went on I stopped in without an appointment. Victor said he would be glad to service me but it might take a few minutes. He was most efficient. The car was I stopped in without an appointment. Victor said he would be glad to service me but it might take a few minutes. He was most efficient. The car was serviced much to my satisfaction. More
by BLACK.JOEL
Employees Worked With
Victor Chaves
January 07, 2016
Rear brake repair When I dropped my car off for repair the dealership was very busy, the service technician was able to log in my vehicle in a very timely manner. He t When I dropped my car off for repair the dealership was very busy, the service technician was able to log in my vehicle in a very timely manner. He took my cel phone number and said he would call with results of their analysis. He called, told me the problem and recommended repair and how much it would cost. he told me the time it would be ready and it was ready, washed and vacuumed at the time specified. In addition he was able to apply a 10% discount on the invoice. All in all it was a very good experience. More
by JEDAGOSTINO
Employees Worked With
Adam Figueroa
January 04, 2016
Great place with great people Came in with a ton of worries and issues I was having with my car, went in and got a ton of help, reassurance and advice. Left feeling great and so mu Came in with a ton of worries and issues I was having with my car, went in and got a ton of help, reassurance and advice. Left feeling great and so much calmer about everything. Just extremely helpful and nice people. Will probably never go anywhere else for service or future purchases. More
by KAYCHA.ROJAS14
Employees Worked With
David Petillo, Chris King
January 02, 2016
Brake and drive train service David was awesome - when I picked up my car the belts were squeaking -David pulled can my car back in - told me to take the loaner again and he would David was awesome - when I picked up my car the belts were squeaking -David pulled can my car back in - told me to take the loaner again and he would deliver my car to my home when it was finally ready. More
by SSCIAUDONE
Employees Worked With
David Petillo
January 01, 2016
Replace a very expensive timing cgain Scott was most helpful and attentive to my questions in regard to my NOT WARANTEED part. It was a long process (2 weeks) and was most courteous to me Scott was most helpful and attentive to my questions in regard to my NOT WARANTEED part. It was a long process (2 weeks) and was most courteous to me when I had questions and concerns. More
by LYNFED57
