Kelly INFINITI - Service Center

Ryan was the most positive, customer focused service rep I have ever dealt with. I have owned cars for over 50 years and simply the best ever. The experience of visiting your dealership was enhanced by Ryan I have ever dealt with. I have owned cars for over 50 years and simply the best ever. The experience of visiting your dealership was enhanced by Ryan’s sense of service. I’d hire him in a second if I was still working. Thank you Ryan for all your help More

From the reception desk (and each of the highly efficient, remarkably pleasant receptionists) to the service techs to the service managers, this the finest service operation you will ever have the efficient, remarkably pleasant receptionists) to the service techs to the service managers, this the finest service operation you will ever have the good fortune to encounter! I am, you might have guessed, a big fan! You will be , as well! More

Fantastic service Ryan, Matt and Lisa are always so friendly and professional. I’m in good hands at Kelly Infiniti every time I go in for service. Ryan, Matt and Lisa are always so friendly and professional. I’m in good hands at Kelly Infiniti every time I go in for service. More

Always professional, courteous and on time. My service rep was punctual and very helpful in getting me in and out. I always like bumping into Lisa Avola as she treats me like a king whenever I am there. S rep was punctual and very helpful in getting me in and out. I always like bumping into Lisa Avola as she treats me like a king whenever I am there. She is one of the reasons I am on my 7th QX80 (QX56 prior to that). Receptionist was very pleasant and friendly. More

I brought my car in a week ago for scheduled service. After conducting a thorough multi- point check/ inspection. A safety issue was found. My service advisor said they would need to keep the car for rep After conducting a thorough multi- point check/ inspection. A safety issue was found. My service advisor said they would need to keep the car for repairs. He immediately put me in a Loaner Vehicle. Due to waiting on parts and bad weather the repairs were delayed. The dealership had my car for one week, but was very helpful and cooperative with great communication throughout the week. my car has not been serviced anywhere else, but Kelly Infiniti since purchased there. It.’s nice to give and receive loyalty. More

The service is outstanding. Pete was professional and thorough. He followed as he said he would and even replaced the battery in my FOB for free without me asking him to do so. thorough. He followed as he said he would and even replaced the battery in my FOB for free without me asking him to do so. More

Personable, well versed and easy to deal with.Very clean Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product line More

The BEST Dealership around great staff starting from the receptionist all the way to the GM Lisa The service department provides the best customer service above and beyond always attending to my needs and p receptionist all the way to the GM Lisa The service department provides the best customer service above and beyond always attending to my needs and providing the best service paying attention to the details when servicing my vehicle ask for Ryan you will not be disappointed!!! I have purchased 3 vehicles here and will keep going back!! More

Went for routine oil change today. Ryan Seely was great. Helped me sync my phone and explained why it had stopped working. My car need additional work, Ryan went over it with me and was super helpful explai Helped me sync my phone and explained why it had stopped working. My car need additional work, Ryan went over it with me and was super helpful explaining what was needed. He was pleasant and did not make me feel pressured. I have not always had the best experience here. Ryan’s professionalism today has made me change my mind. Thank you. Kelly More

Great service Department Ryan in the service department went above and beyond to remedy the issue I was having. He was friendly and professional, and took care of my problem i Ryan in the service department went above and beyond to remedy the issue I was having. He was friendly and professional, and took care of my problem in an expedient manner. I had a great experience on Saturday when I was cleaning in. More