Maria Capano
Maria Capano at Kelly INFINITI
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Maria Capano

Receptionist

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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5.0
78 Reviews
5.0

78 Reviews

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78 Reviews of Maria Capano

March 08, 2024

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Employee Rating

I brought my vehicle in today to Kelly Infiniti for an oil change and a tire rotation, so I was there at 8am. Nick from service took my car and within 45 minutes everything was completed to my satisfacti More

by Joe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Savage, Nick Gird

Mar 09, 2024

Kelly INFINITI responded

Hi Joe! We just wanted to reach out and say thank you for sharing your service experience with us! We're happy to hear that Nick provided you with efficient and satisfactory service during your visit. Your recommendation means a lot to us, and we look forward to serving you, your friends, and your family in the future. If you have any further feedback or need assistance, please don't hesitate to reach out!

March 01, 2024

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Been a customer of Kelly Infiniti for years and that alone should explain why this dealer, it’s employees and products are worth the loyalty More

by LuB
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Recommend Dealer
Yes
Mar 09, 2024

Kelly INFINITI responded

LuB, we truly appreciate your loyalty and kind words. Thank you for being a valued customer of Kelly INFINITI. We look forward to continuing to provide you with exceptional service and products for many years to come!

February 15, 2024

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I always get whit glove treatment at Kelly Infiniti. I can even get in with no appointment. More

by CMF
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Recommend Dealer
Yes

Other Employees Tagged: Peter Jervinis, Bryan Palacios

Feb 28, 2024

Kelly INFINITI responded

Thank you, CMF! We're thrilled to hear that you always receive white-glove treatment with us. Providing exceptional service without an appointment is something we take pride in, and we're delighted to hear that it has made a positive impact on your experience with us. If there's anything else we can do to enhance your visits, please let us know!

January 31, 2024

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Have been going to dealership since 2005 and continuing to go because of the great people and great service More

by kmrber
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Recommend Dealer
Yes
Feb 07, 2024

Kelly INFINITI responded

This really means a lot to us, kmrber! We're happy to know that all these years, you continue to have great experiences with us and everyone has been so helpful and friendly! Thank you so much for your loyalty! We will be sure to pass this along!

January 24, 2024

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Excellent service every thing was explained to me in detail will definitely be back next mileage point More

by johnob4644
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Delrosario

Feb 07, 2024

Kelly INFINITI responded

So happy to hear that, John! It is great to know that your service visit went so well and everything was explained to you in detail. Thank you so much for taking the time to share this with us!

November 07, 2023

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Service department consistently exceeds expectations and delivers quality work. The service staff (Maria and Nick this time) are extremely friendly, knowledgeable and helpful. Text messaging to update the w More

by fneil
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Gird

Nov 08, 2023

Kelly INFINITI responded

Thank you, fneil! We appreciate you taking the time to share your thoughts about your recent visit with us! Your feedback is invaluable, and we're thrilled to hear about your consistently positive experiences with our service department. Maria and Nick take pride in their friendly and knowledgeable service, and your kind words reaffirm their dedication to excellence. We understand the importance of keeping customers informed, which is why we utilize text messaging for work progress updates to enhance your overall experience. It's wonderful to know that the work performed exceeded your expectations, and we're grateful for your high recommendation- please do not hesitate to reach out if there is anything else we can do for you!

October 28, 2023

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Everyone is extremely knowledgeable and helpful. They get everything finished in the committed timeframe. Everyone at the dealership gets an A+ More

by Lfcosta126
Service Price Transparency
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Recommend Dealer
Yes
Oct 31, 2023

Kelly INFINITI responded

Thank you so much, Lfosta126, for sharing this with us! We're pleased to hear that our team demonstrated extensive knowledge and provided excellent assistance. Ensuring that we meet our commitments and deliver services on time is a top priority for us! If there is anything else we can do for you, please do not hesitate to reach out!

October 28, 2023

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I would highly recommend KELLY INFINITI to all my friends and family , Jim, Nick , and Pete always go above and beyond. They know how to treat their customers , they make you feel like family. Thanks again More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Kelly INFINITI responded

You are more than welcome, Joe! We're thrilled to hear that Jim, Nick, and Pete consistently provide exceptional service and make you feel like part of the family. Building strong relationships with our customers is one of our core values, and your positive feedback is greatly appreciated. We truly value your support and the trust you've placed in us. If you or your friends and family have any further needs or questions, please don't hesitate to reach out!

September 24, 2023

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Professional and extremely helping to understand issue and services required. Also explained warranty expiring and helpful in dropping off the car and providing ride as needed. Always the best service a More

by Jfay29
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Savage

Sep 25, 2023

Kelly INFINITI responded

We are so happy to hear that, Jfay29! It is great to see that you had such a great time working with Him and that he took excellent care of you and your INFINITI. We really cannot thank you enough for taking the time to share this with us - please do not hesitate to reach out if there is anything else we can do for you!

August 23, 2023

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Employee Rating

I’ve been a recurring customer for years and that’s due to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s More

by lugucc
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Recommend Dealer
Yes
Aug 24, 2023

Kelly INFINITI responded

Wow thank you so much for this, lugucc! We are so happy to know that over the years, you continue to have great experiences and Lisa always makes sure you are well taken care of! Customers like yourself always make our day - we will be sure to pass this along to Lisa and the team! Thank you again, lugucc, we really appreciate your loyalty!

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