Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Jeep Chrysler
Lynnfield, MA
1,273 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle.
With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,273 reviews
October 02, 2015
service from sales experience, to financial desk to delivery, the service was a very good experience. initial expectation for time to complete paperwork was from sales experience, to financial desk to delivery, the service was a very good experience. initial expectation for time to complete paperwork was underestimated by customer service at initial call in. Sales rep (Dan Wendt) was very professional, sensitive to our needs and very communicative. I would look forward to working with him again. GM Andrew was very responsive to an initial service issue. Tom in finance department was very personable and efficient. More
by TALLEN3
Verified CustomerEmployees Worked With
Dan Wendt
October 02, 2015
Went very well 2008 Grand Cherokee 77K required 2recalls, differentials serviced and new wiper blades took about 2.5 hours total cost was $432. The service went very 2008 Grand Cherokee 77K required 2recalls, differentials serviced and new wiper blades took about 2.5 hours total cost was $432. The service went very well and I was satisfied with the treatment I received while I was at the dealership. I will be returning in about 6K for the next service. More
by RMAHO301
Employees Worked With
Artis Purdie
October 01, 2015
Worst Service Dept!! If I could give 0 stars to the service department at this dealer I would! After having my Wrangler for 2 days to fix a broken door lock I picked up m If I could give 0 stars to the service department at this dealer I would! After having my Wrangler for 2 days to fix a broken door lock I picked up my vehicle to just have the lock cylinder fly out on the highway! Silly me gave them a second shot to now completely replace the door lock cylinder. After having my car for several hours I returned to pick up my car and THEY HAD LOST THE KEYS!!!! The manager approached me and after I explained to him what was going on he simply walked away and I never saw him again. They finally returned my car the following day and gave me only one copy of the key. As if two copies would break the bank!! I will never return to this dealership and I would never recommend anyone to go here. They are by far the worst!!! More
by TLL
Employees Worked With
Bill Perkin, Artis Purdie
October 01, 2015
My first visit was not good. There was miscommunication with service Dept. I brought the car in for its first visit to have an oil change plus software recall. They did NOT do the There was miscommunication with service Dept. I brought the car in for its first visit to have an oil change plus software recall. They did NOT do the oil. I realized this As I signed out. I was out of time and could not wait to point this out. I cannot rate you because this was probably partly my fault for not making sure of what I needed. More
by Larryb
Employees Worked With
Not sure
October 01, 2015
RESPONSIBLE NOTHINGS PERFECT BUT I WENT IN TO GET SOME WORK DONE AND THEY WHERE ALL VERY PROMPT AND COURTEOUS. I HAD NO PROBLEMS WITH THE SERVICE REPS AND WORK WE NOTHINGS PERFECT BUT I WENT IN TO GET SOME WORK DONE AND THEY WHERE ALL VERY PROMPT AND COURTEOUS. I HAD NO PROBLEMS WITH THE SERVICE REPS AND WORK WELL DONE. More
by mvega5
Employees Worked With
Fred Sylvester
October 01, 2015
Fabulous Staff And Service Artis Purdie as Service Advisor went above & beyond in answering/expediting my service needs. Gus Doughman, my salesman for this vehicle, was also exc Artis Purdie as Service Advisor went above & beyond in answering/expediting my service needs. Gus Doughman, my salesman for this vehicle, was also excellent in his assistance/help re: my issue. I would highly recommend Kelly for purchasing a vehicle and servicing that vehicle. So very very pleased! More
by CAPIERCE
Employees Worked With
Artis Purdie, Gus Doughman
October 01, 2015
went to look and ended up with a car My wife and I went to check out the prices and possibilities for buying or leasing a car - we got from them in the past and li My wife and I went to check out the prices and possibilities for buying or leasing a car - we got from them in the past and liked them - and they made us an offer on a used car that was incredibly great but we left to go to another dealer . We loved that there was no pressure when we left . We came back and signed the dotted line, picked up the car 3 days later and love the car . More
by happy customer
Employees Worked With
Tom MacDonald, Ilya Berman, Scott Lassiter
October 01, 2015
That was easy! My local garage told me my oil pan was leaking and I was so worried how everything would go as it was just a few months after purchasing my car but it My local garage told me my oil pan was leaking and I was so worried how everything would go as it was just a few months after purchasing my car but it was so easy, fixed in one day and for free. Artis was very friendly and I will request him again. Only con was that some other staff seemed to be having personal conversations in front of customers that made it seem like there was a lot of tension between staff--very awkward to be standing there. More
by mkell2
Employees Worked With
Artis Purdie
September 30, 2015
Excellent Service! Excellent and fast service. Very professional. Called me to let me know covered under warranty and had car ready 2 days earlier. As a female, it's ver Excellent and fast service. Very professional. Called me to let me know covered under warranty and had car ready 2 days earlier. As a female, it's very challenging not to "get taken". Artis was respectful and I appreciate that. More
by mefrn
Employees Worked With
Artis Purdie
September 30, 2015
Quick repair My car was brand new-only two weeks old. Rear door/hatch wouldn't open. 30 minutes later, latch was replaced and on my way. My car was brand new-only two weeks old. Rear door/hatch wouldn't open. 30 minutes later, latch was replaced and on my way. More
by LKEFALAS14
Employees Worked With
Bill Perkin, Dan Wendt
