Kelly Jeep Chrysler

A nice, quick oil cgange I went in for the fast lane lube oil and filter and was in and out in 20 minutes. The only thing that was odd was the advisor recommended I get the tr I went in for the fast lane lube oil and filter and was in and out in 20 minutes. The only thing that was odd was the advisor recommended I get the transmission flushed when I already had this major service done 4 months ago and this service was done at that time and apparently they did not check my vehicles service history before making that recommendation but other than that everything was fine. Thank You More

Best experience! I had a great experience leasing a vehicle from this dealership. Service was excellent. Nick answered all questions and showed us multiple choices. I had a great experience leasing a vehicle from this dealership. Service was excellent. Nick answered all questions and showed us multiple choices. His recommendation was very good. We are very happy with our choice. More

new car purchase We came in to test drive two vehicles. Janet was more than pleasant and accommodated us. She showed us various price points and discussed pros and We came in to test drive two vehicles. Janet was more than pleasant and accommodated us. She showed us various price points and discussed pros and cons to both vehicles. We never felt rushed or pressured. She was extremely professional and knew the product well. More

Great experience Was a pleasure working with Mike . He came to dealership twice when he wasn't supposed to be working. He even was in contact with me on emails when I Was a pleasure working with Mike . He came to dealership twice when he wasn't supposed to be working. He even was in contact with me on emails when I couldn't come down to dealership. Really gave 100 percent. Would strongly recommend great attitude and personality. More

Ease of purchasing It was a great experience working with Mike. He is very professional and knowledgable about the Jeep products he is selling. He has only been working It was a great experience working with Mike. He is very professional and knowledgable about the Jeep products he is selling. He has only been working in this industry for 6 months, but one would never know it. My experience purchasing the car with Mike as my sales guy was very positive. I would recommend that if you are heading to Kelly Jeep, to ask for Mike. More

Recall repair I came for recall. The staff were friendly and hospitable and resolved the problem. I was able to promptly obtain an appointment that accomodated my I came for recall. The staff were friendly and hospitable and resolved the problem. I was able to promptly obtain an appointment that accomodated my schedule. More

30K mile service Check in process was very quick. Bruce recommended a few other service items but didn't push. I was able to get a free rental with a Kelly Jeep coupon Check in process was very quick. Bruce recommended a few other service items but didn't push. I was able to get a free rental with a Kelly Jeep coupon and use a 10% off coupon as well. Car was ready by 3pm and returning loaner car and picking up my car was done in a matter of minutes. More

Worse experience I have had taken my jeep to get fixed multiple times there and never had a good experience. Say it's fixed and when I go back to complain they think I I have had taken my jeep to get fixed multiple times there and never had a good experience. Say it's fixed and when I go back to complain they think I'm dumb and don't know what I am talking about More

Cherokee service Artis was attentive and courteous. Unfortunately, when I got home I realized one of the problems is still not corrected. I believe they tried to do ev Artis was attentive and courteous. Unfortunately, when I got home I realized one of the problems is still not corrected. I believe they tried to do everything and they assumed it was fixed, but the problem (a very minor one) is still occurring. More

Superb online transaction for a new Chrysler Pacifica lease Extremely positive online purchase (lease) experience for a 2017 Chrysler Pacifica. We worked with Leny via e-mail and then with Kelley (Sales Mgr) an Extremely positive online purchase (lease) experience for a 2017 Chrysler Pacifica. We worked with Leny via e-mail and then with Kelley (Sales Mgr) and finally with Chad for the paperwork and delivery. Everyone we worked with was a pleasure to work with and we were especially pleased with price for the vehicle. Highly recommend this dealership for purchasing/leasing a new Chrysler. Our experience was purchasing online, not walking in to the dealership directly. We had already done significant homework on the vehicle we wanted and price we wanted to pay prior to contacting them. More