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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,277 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or ...
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353 Broadway

Lynnfield, MA

01940

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Showing 1,277 reviews

July 19, 2016

Fun time purchasing my Jeep! As a fluke, I visited Kelly Jeep Chrysler this past weekend to finally put to bed my desire to have a Jeep Wrangler. I was just planning on test driv More

by Beach Bum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristina Loarca
Aug 09, 2016 -

Kelly Jeep Chrysler responded

Hi Beach Bum, we're so happy for you and YOUR new Jeep Wrangler purchase. It was absolutely the right decision to make to stop by on a whim to verify your love for the Jeep Wrangler. We're glad that you found the entire process with Cristina to be so enjoyable and it makes it even better that you got the vehicle you really desired. Congratulations on taking home YOUR new Jeep Wrangler and if there's anything we can do for you and your dream Wrangler, please don't hesitate to reach out to Cristina or any member of our Kelly Jeep Chrysler team.

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July 19, 2016

Nice and Easy. Shopped several dealers and none were as transparent as Kelly was, between pricing for my trade and vehicle price minus all incentives and any program More

by Higs2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin MacKenzie, Anna Rescigno
Aug 09, 2016 -

Kelly Jeep Chrysler responded

Thank you for leaving Yamen, Anna, Erin, and our Kelly Jeep Chrysler dealership a review Higs2013. We love hearing that you felt we were the most transparent dealership - it's definitely something we take pride in at all of our Kelly dealerships. We're always transparent to make the entire process as easy honest and quick as possible. Congratulations on your new purchase and we hope you'll consider us again whenever you need anything - from service and parts to a new vehicle!

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July 19, 2016

To The Rescue I needed to get into a car quickly and with the right pricing, Kelly Jeep, in particular Sales Associate Dave Strazzere walked me thru the process pat More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Strazzere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Kelly Jeep Chrysler responded

Thank you Tim for working with Dave and our Kelly Jeep Chrysler dealership. We're glad to hear that Dave took you through the process swiftly and successfully. The Jeep Compass is a great vehicle to have and we're appreciative that you chose our dealership to work with. Please don't hesitate to let our team know if we can do anything else for you and thank you so much for sharing your experience with us.

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July 15, 2016

Informative, Stress Free Experience Pablo recently helped my wife and I lease a new Jeep Cherokee - Limited and the process could not have gone more smoothly. Pablo was informed and prof More

by mikeschneller87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Carvajal
Jul 15, 2016 -

Kelly Jeep Chrysler responded

Thank you and your wife Mike for working with Pablo and our dealership for your new Jeep Cherokee Limited. Congratulations on your new purchase, we're very happy for you both. It means a lot to our dealership that you had such a smooth buying experience at Kelly Jeep Chrysler and we hope you'll work with us again for any of your Cherokee needs. Please don't hesitate to let us know if we can do anything else for either of you Mike. Have a great day!

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July 08, 2016

Christina made this an experience I truly enjoyed. Christina was by far not pushy , instead she listened to my wants and needs. Guided me in the right direction for my budget so that my experience was More

by Kathy4750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristina Loarca
Jul 13, 2016 -

Kelly Jeep Chrysler responded

We couldn't agree more Kathy, we're very lucky to have Cristina as a member of our team at Kelly Jeep Chrysler, and we're proud to hear she was so helpful and informative to you on your recent visit to our dealership. Thank you very much for taking the time to let us know about your experience and congratulations on landing the Jeep of your dreams! Please don't hesitate to let us know if there's anything else we can do for you.

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July 06, 2016

Easy and no pressure Christina did a great job at providing us the information we requested, showing us the vehicles and no pressure sales. The experience was fast and eff More

by trailhawk2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristina Loarca
Jul 13, 2016 -

Kelly Jeep Chrysler responded

Thank you for sharing your experience with Cristina and our dealership trailhawk2016. We're glad to hear that she provided you with all of the information you needed and made the experience so quick and easy. If there's anything else we can do for you in the future to make your experience even better, please don't hesitate to let us know.

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July 03, 2016

Finance Person doesn't know his product My experience was not all positive ; 1. They don't tell you that you only get $500 off if you go through Chrysler financing which offers extra high More

by Linda 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Bousbaa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Short, Lucas Stecker
Jul 13, 2016 -

Kelly Jeep Chrysler responded

Hi Linda, thank you for your review. We apologize if you felt as though the information regarding incentives and trade-in value was not as you expected. We are always up front about all of the incentives offered on our vehicles and customers must qualify for them for us to apply them to the purchase of a vehicle. We list all incentives for a given vehicle online and in-person our dealership. Your trade-in was correctly valued, and we're sorry if it did not meet your standards but we assure you it was competitive with what other dealers would value it at. Our dealership would be happy to answer any other questions you may have. Thank you Linda.

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June 30, 2016

I had an amazing experience! I got my jeep Cherokee from Kelly dealership and Yamen was the gentleman who helped me with it. He was absolutely friendly and knowledgable and lead More

by Khoda1131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yamen Zahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Kelly Jeep Chrysler responded

Your amazing experience is wonderful to hear Khoda1131. Thank you for leaving us a review online to share your feelings with us and we're so happy for you and your new Cherokee. On behalf of Yamen and Larry, we appreciate the recommendation and hope you'll work with us again if you need anything else at all Khoda1131. Have a wonderful day.

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June 30, 2016

Strained at best! The overall sales of the vehicle was cloudy at best. I was supposed to have been told about the Internet price Only if I went thru Chrysler financial More

by Richard2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Short
Jul 13, 2016 -

Kelly Jeep Chrysler responded

We're sorry to hear about the miscommunication on your recent visit with our dealership Richard. In regards to your trade-in, our dealership correctly evaluated the value and we apologize if it did not meet your standards of what it may have been worth. We're always competitive with the evaluation of trade-in vehicles. If you have any questions, we encourage you to reach out to our dealership - we're more than happy to answer them for you. Thank you.

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June 29, 2016

Efficient and Accomodating Justin Short did a fabulous job showing us various Jeeps. He was able to clearly explain the differences and pros and cons. He got us an affordable de More

by buzgym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Short
Jul 05, 2016 -

Kelly Jeep Chrysler responded

Thank you for sharing your experience with us buzgym. We're thankful to hear that Justin was so helpful in showing you different Jeeps and going over the differences between each of them with you. Our dealership appreciates your review and your business and we hope you'll visit us again for any of your new vehicle needs.

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