Kelly Jeep Chrysler

Finance Person doesn't know his product My experience was not all positive ; 1. They don't tell you that you only get $500 off if you go through Chrysler financing which offers extra high My experience was not all positive ; 1. They don't tell you that you only get $500 off if you go through Chrysler financing which offers extra high fees. Incentives are taken away if you don't take the exorbitant rates for financing. Lucky to the man that they did give it to but they refused me after many attempts 2. Trades: Please stop telling me that it costs the company money for taking my trade and then not offering much for my trade. That is your business; you are a car dealership! 3. Favorite saying " your getting the best deal" Really... would they ever say to a consumer "keep pressuring me because this deal I am offering you isn't that great" ? 4. Most IMPORTANT: If the finance person (Larry) can't explain his own product when I ask questions and gets frustrated: how is that any incentive for me to purchase extra insurance??? He didn't provide any value for me to purchase! (ie: gap, simonize, extended warranty, wheel and tire). 5. Justin and Lucas were polite, knowledgeable, men. They went the extra mile to answer all of my questions More

I had an amazing experience! I got my jeep Cherokee from Kelly dealership and Yamen was the gentleman who helped me with it. He was absolutely friendly and knowledgable and lead I got my jeep Cherokee from Kelly dealership and Yamen was the gentleman who helped me with it. He was absolutely friendly and knowledgable and lead me step by step to chose a car that meets my needs. I highly recommend him! Also Larry was absolutely helpful with finance tips. More

Strained at best! The overall sales of the vehicle was cloudy at best. I was supposed to have been told about the Internet price Only if I went thru Chrysler financial The overall sales of the vehicle was cloudy at best. I was supposed to have been told about the Internet price Only if I went thru Chrysler financial there would be an additional $500.00 off. They did give it to me after awhile. They did not give me much for my trade either. Also was not explained how the service department Worked. More

Efficient and Accomodating Justin Short did a fabulous job showing us various Jeeps. He was able to clearly explain the differences and pros and cons. He got us an affordable de Justin Short did a fabulous job showing us various Jeeps. He was able to clearly explain the differences and pros and cons. He got us an affordable deal with no glitches. More

Great Service from Cristina Christina was extremely helpful. She was not a pushy salesperson which made the deal a lot easier for me. I rather enjoyed dealing with her and she Christina was extremely helpful. She was not a pushy salesperson which made the deal a lot easier for me. I rather enjoyed dealing with her and she went above and beyond to make my experience much more pleasurable. Overall the staff was kinda and courteous, knowledgeable and made the deal very easy. A+ for Cristina and the staff at Kelly Jeep. More

Great Experience My first time buying a new car. Pablo met every need I had and helped me work within my budget. I would recommend him to all my friends and family. Pa My first time buying a new car. Pablo met every need I had and helped me work within my budget. I would recommend him to all my friends and family. Pablo made me feel like I was the only person there buying a car that day! He really made the process a breeze. More

"Wonderful Experience" Normally never submit a review, however always research reviews prior to making a decision prior to purchasing a product or selecting a service. After Normally never submit a review, however always research reviews prior to making a decision prior to purchasing a product or selecting a service. After a lot of research regarding car dealerships and where I would receive the best service and the best price I decided to go to Kelly Jeep Chrysler in Lynnfield MA. I contacted Pablo Carvajal from sales after reading all the great reviews he has received. He was patient with all my requests, was very helpful in finding the right car for the right price and was knowledgeable about the products he was selling. My experience was wonderful and I am pleased that I choose Kelly Jeep for the purchase of my brand new Jeep Cherokee. I would highly recommend Kelly Jeep Chrysler in Lynnfield MA. More

Great customer service Staff was very helpful in finding the right car for the right price. Cristina was pleasant and patient with all of my questions and requests. Staff was very helpful in finding the right car for the right price. Cristina was pleasant and patient with all of my questions and requests. More

Great communication and went above and beyond to get me in a brand new Cherokee. The whole staff was unbelievable. Would definitely do business there again. and went above and beyond to get me in a brand new Cherokee. The whole staff was unbelievable. Would definitely do business there again. More

You make it easy! Our entire experience was wonderful. Our salesperson Scott was very knowledgeable about the products he was selling. Haggling over price was kept to a Our entire experience was wonderful. Our salesperson Scott was very knowledgeable about the products he was selling. Haggling over price was kept to a minimum which led to a quick agreement. The end process of sealing the deal was efficient and professional. More