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Kelly Jeep Chrysler

Lynnfield, MA

4.2
1,271 Reviews
The staff at Kelly Jeep Chrysler is ready to help you purchase a new Jeep, Chrysler or used vehicle in the Boston area. When you visit our Jeep-Chrysler dealership, you can expect the superior customer service that you deserve, whether your buying or leasing a vehicle, or servicing your current vehicle. With years of professional experience and training, our team at Kelly Jeep Chrysler will get you into the Jeep or Chrysler that you desire. Visit our dealership today on Route 1 North in Lynnfield, Massachusetts, or browse our large online selection of new and pre-owned Jeep and Chrysler vehicles on our Kelly Jeep Chrysler website.
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353 Broadway

Lynnfield, MA

01940

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Showing 1,271 reviews

April 11, 2016

A wonderful experience with Sales Rep Janet Gadsby I purchased a 2016 Jeep Cherokee Limited in April 2016. I had an idea of what I wanted for a vehicle. I walked in on a busy Saturday and right away More

by Toby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Gadsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Kelly Jeep Chrysler responded

Hi Renee! Thank you so much for sharing your experience with Janet and our dealership. We're happy to hear that Janet was so informative and helpful during and after your purchase. We'd like to welcome you to the Kelly Jeep Chrysler family, and hope that you'll work with us again for all of your Cherokee needs. Congratulations, and thank you again for taking the time to let us know about your visit with Janet this month at Kelly Jeep Chrysler.

April 07, 2016

I love my new Jeep Cherokee I was looking to trade in my car and lease a new Jeep Cherokee. I knew exactly what I was looking for as far as features and options and had a specifi More

by Amf5484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom MacDonald, Cristina Loarca
Apr 11, 2016 -

Kelly Jeep Chrysler responded

We appreciate your review Amf5484, thank you so much for sharing your experience with Cristina. She does an amazing job of listening to our customers and it sure sounds like she did the same with you. We're so glad that you love the new Cherokee, and that Cristina has continued to follow up with you about your new vehicle. If she or anyone at Kelly Jeep Chrysler can help you out again, please don't hesitate to reach out - we're always happy to help. Take care, and congratulations Amf5484!

April 07, 2016

Super Sales Consultant Cristina was a Joy to work with,easy going, no hard sales pitch. I went to kelly Jeep dealership with my 13 year old daughter. She took the time to l More

by Jaybella#1
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Loarca
Apr 11, 2016 -

Kelly Jeep Chrysler responded

Thank you so much for sharing Jay and Isabella. We are so glad to have helped you with your new Jeep Wrangler purchase. We're a family-oriented business and though we certainly enjoy helping everyone, it's especially satisfying to help a family get into the vehicle they really will love. We appreciate your review, and we look forward to seeing you both back at our dealership again in the future. Take care Jay and Isabella!

April 06, 2016

Great Hospitality at Kelly Jeep!!! Horrible start to my day car all messed up but made a call to Kelly Jeep and Andrew T and Travis always there for us. Didn't even make it up there ye More

by Ravesi's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kelly Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perkin, Bruce Wallace
Apr 11, 2016 -

Kelly Jeep Chrysler responded

Happy to help out however we can Ravesi's! We're very sorry to hear about your car - but we always have your back whenever you need us. Hope all is well with your car now, and if you need anything else our team at Kelly Jeep Chrysler is ready to help at a moment's notice. Take care Ravesi's!

April 05, 2016

Very enjoyable and a trustable dealership ! I went in to Kelly jeep and met Cristina who was very personable and helpful ! I was buying my wife a gift for St. Patricks Day . She and I have been More

by Wild Irish kidney !
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom MacDonald, Cristina Loarca
Apr 11, 2016 -

Kelly Jeep Chrysler responded

Your story is a truly inspiring one "Wild Irish Kidney!" and we couldn't be more honored that you shared it with us and others. To hear how you adore your wife, and visited our dealership to give her the gift she always wanted is not only one of the most amazing stories we've ever heard, it's also one of the most touching. We cannot begin to tell you how appreciative we are that you visited our dealership to give the best gift anyone could ever give. On Cristina and Tom's behalf, we very much appreciate your time, your care, your business, and your effort to share the great experience you had at our dealership. Please know if you or your wife need anything at all, you are always welcome at our Kelly Jeep Chrysler dealership.

April 05, 2016

Happy customer ;) I was in the market for a new car and saw an ad for Jeep. Having never driven a jeep (or even been a passenger in one) I was unsure it was the vehicle More

by GinaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristina Loarca
Apr 11, 2016 -

Kelly Jeep Chrysler responded

GinaP, we thank you very much for visiting Cristina and our Kelly Jeep Chrysler dealership for your very first car buying experience. It was our pleasure helping you find your favorite Jeep, and going over the little details that make the ownership experience worthwhile. We appreciate your recommendation, and we look forward to seeing you during your next visit at our dealership GinaP!

April 04, 2016

Great company, great staff! I recently traded in and upgraded from a Patriot to a Liberty, and the friendly staff @ Kelly made this a painless process, specifially Cristina, who, More

by mstamp54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom MacDonald, Cristina Loarca
Apr 11, 2016 -

Kelly Jeep Chrysler responded

So happy to be your dealership mstamp54. Congratulations on your new Liberty. It was our pleasure to be able to help you through the process. We thank you for taking time out to tell us about your experience at Kelly Jeep Chrysler, and we look forward to the next time we can be of assistance to you. Have a great day mstamp54!

April 04, 2016

best car buying experience i've ever had! Cristina was so helpful during my car buying experience. She wasn't that nagging sales person that you think of when you go to buy a car. She was ver More

by mwg1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristina Loarca
Apr 11, 2016 -

Kelly Jeep Chrysler responded

Thanks for your genuine review mwg1980. Very kind of you to say such great things about Cristina - it's nice to hear that she was so great during your visit. No one wants a nagging salesperson and it's important to our entire dealership to be as professional and respectful of each and every person's time. We look forward to being able to help you again in the future mwg1980, and we thank you again for letting us know about your experience at Kelly Jeep Chrysler.

April 03, 2016

Got the car of my dreams here I came here after i went to look at another car and wasn't able to agree upon a price I was comfortable with. I had come to this dealer several times More

by warrprincess688
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom MacDonald, Justin Short, Nick Amoroso
Apr 11, 2016 -

Kelly Jeep Chrysler responded

Thank you so much for your review and sharing your experience with Nick, Tom and our team at Kelly Jeep Chrysler warrprincess688! We'd do anything for our customers, and it's great to hear we were able to secure the exact Wrangler that you wanted, in the color you wanted, right away. We are very happy to have helped you find your perfect Jeep, and we look forward to helping you again in the future. Congratulations warrprincess688!

March 18, 2016

Great service The service here is great. I have several issues with my car but Bill Perkin and Bruce have been great so far helping to figure out the problem to get More

by DonnyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turransky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perkin, Bruce Wallace
Mar 19, 2016 -

Kelly Jeep Chrysler responded

"Hello DonnyL, I apologize about the treatment you have received. It sounds to me that we are not listening to you. It is true that there have been issues with the 9 speed transmissions. Chrysler is aware of shifting concerns and has been creating software updates to help. Honestly, Chrysler has been updating software very often. Your other concerns are not so common. I know that you have been here several times and are planning on going somewhere else. However I would like to offer to you my assistance in figuring out your concerns. We could take a test drive together and you could point out the issues. I will do my very best to resolve them. Myself and the Kelly group are committed to our customers. Please consider this. I can be reached at 781-581-6000 and would be glad to assist you. Sincerely, Bill Perkin Service Manager Kelly Jeep Chrysler"

Apr 12, 2016 -

Kelly Jeep Chrysler responded

Thank you for your recent review update DonnyL - we appreciate you working with Bill and Bruce to make things right for you and your family's vehicle. We're always happy to work with our customers to make sure they're ultimately happy, and we promise to continue to help you however we can to make you a happy Kelly customer. Your opinion is very important to us, and we value your thoughts and comments. If there is anything else our team can do for you, we are more than happy to help. Thank you DonnyL.

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