318 Reviews of Kelly Jeep Chrysler - Service Center
Very helpful, went above and beyond. Artis was very helpful and communicated well. Always felt taken care of and like he had my best interest in mind, helped me with any issue I was avoid Artis was very helpful and communicated well. Always felt taken care of and like he had my best interest in mind, helped me with any issue I was avoiding and made it easy and resolved quickly. More
great service experience Dropped my van off for tire issue without appointment. They worked me in first day which was amazing. Artis also looked over the van and found some Dropped my van off for tire issue without appointment. They worked me in first day which was amazing. Artis also looked over the van and found some other issues which were covered under warranty so rolled it in with existing work order. Best service experience I have had, I will bring my cars there going forward. Artis was great, quick call backs and clear explanation of problems and work needed. More
Working with Kelly jeep service I had a very good experience with Kelly jeep service and specifically Bruce Wallace. Unfortunately, the issue I'm having with my jeep is still not re I had a very good experience with Kelly jeep service and specifically Bruce Wallace. Unfortunately, the issue I'm having with my jeep is still not resolved. There is a chronic leak somewhere in the vehicle, and despite the service department's efforts, I'm still getting water coming in. But the service department has been very attentive and has made serious attempts to fix the problem. This was my second visit for the same reason. Bruce has been very responsive and communicative. He always kept me informed and got me a loaner car. More
Excellent service! Quick and easy oil change, Melina was very sweet and helpful. Definitely coming back for all my service and maintenance needs. Thank you so much! Quick and easy oil change, Melina was very sweet and helpful. Definitely coming back for all my service and maintenance needs. Thank you so much! More
repair Wonder experience, completed in a short time, had my car back that evening. ARTIS WAS WONDERFUL TO WORK WITH. The waiting room was clean and they had Wonder experience, completed in a short time, had my car back that evening. ARTIS WAS WONDERFUL TO WORK WITH. The waiting room was clean and they had my loaner car waiting for me. More
2016 Jeep Grand Cherokee My brand new car broke down the other week and with all the issues I went through, James was able to help me get it towed there with no issues despite My brand new car broke down the other week and with all the issues I went through, James was able to help me get it towed there with no issues despite all the calls and anger I got from other tow companies just to get it at that dealership. James was able to accommodate everything for me and get my Jeep to that dealer. Bruce took very good care of my car, called me to give me frequent updates, and at the end gave my car back in beautiful clean condition. He was also able to accommodate me with a rental so I wouldn't be missing a car. This whole episode with my brand new car breaking down due to a fuel pump misfunction gave me lots of stress but they were still able to make it a good experience and fix my car promptly. Thank you. More
Awesome Fast, efficient and courteous service. Could have gone to a dealership closer to home, but choose to frequent this location for the superior service. Fast, efficient and courteous service. Could have gone to a dealership closer to home, but choose to frequent this location for the superior service. Thank you! More
service call Service was prompt. Associates were friendly. Waiting area was clean.No pressure regarding additional maintenance procedures. Would, and have, recomme Service was prompt. Associates were friendly. Waiting area was clean.No pressure regarding additional maintenance procedures. Would, and have, recommend Kelly Jeep to others for sales and service. More
Great Employees Whenever I am there for service the tech explains everything in detail, keeps me updated on the progress of my repairs and lets me know when it is rea Whenever I am there for service the tech explains everything in detail, keeps me updated on the progress of my repairs and lets me know when it is ready. More
Jeep Cherokee Service Artis is fabulous! Everything was done the way and in the time he said it would be done! He is a very feiwndly, courteous and competent service adviso Artis is fabulous! Everything was done the way and in the time he said it would be done! He is a very feiwndly, courteous and competent service advisory. Definitely request him next service call! More