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Kelly Nissan of Woburn

Woburn, MA

4.8
1,003 Reviews

95 Cedar Street

Woburn, MA

01801

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Showing 1,003 reviews

August 28, 2026

Bianca is my service advisor and is EXCELLENT at her job! Very attentive to my worries and needs on keeping my vehicle up to par! And the rest of the staff are great if/when she’s not available ! More

by Juanjackson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
August 25, 2026

Dan is amazing and really works with you! The experience is easy and you don't feel pressured More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
August 20, 2026

I have had excellent service for my car at Kelly Nissan in Woburn for almost seven years. Yesterday, it was Jeriel who saw to it that my car got the service it needed and was washed in very good time. In More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang, Jeriel Diaz
Aug 24, 2026 -

Kelly Nissan of Woburn responded

Thanks, Will! We're grateful to hear that our service team has consistently provided you with excellent care throughout that time. We're pleased that Jeriel made your most recent visit efficient and ensured your vehicle received the service it needed. We also appreciate your recognition of Phi Phi and the helpful, informative service he has provided over the years, including keeping you informed about both current and future maintenance needs. We'll be sure to share your kind words with Jeriel and Phi Phi. Thank you for your continued loyalty and trust in our team. We look forward to keeping your vehicle running its best for many more miles!

August 17, 2026

My experience was excellent! I was told it would take an 1 1/2 but it was only an hour! Jeriel Diaz Was very nice! More

by Kristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeriel Diaz
Aug 24, 2026 -

Kelly Nissan of Woburn responded

Thank you, Kristina! We're pleased to hear that you had an excellent experience and that your service was completed even sooner than expected. We're also glad that Jeriel provided friendly and professional service throughout your visit. We'll be sure to share your positive feedback with him. Thank you for choosing Kelly Nissan of Woburn, and we look forward to serving you again!

August 01, 2026

Excellent service as always. Would not consider going anywhere else. Always on point at this place. Thank you! More

by nissanguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi, Jesus Alvarez
Aug 24, 2026 -

Kelly Nissan of Woburn responded

Thank you so much! We're pleased to hear that our team consistently provides the excellent service you've come to expect. Knowing that Kelly Nissan of Woburn continues to be your trusted choice means a great deal to us. Thank you for your confidence in our team, and we look forward to providing you with another great experience at your next visit!

July 31, 2026

This Dealership since the purchase of my vehicle with Sean my salesman had been nothing but professional and consider of my vehicle needs and purchase. Down too my first precertified auto visit where More

by Engemurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Horsman, Shawn Crowley
Jul 31, 2026 -

Engemurray responded

Kelly Nissan of Woburn Jul 31, 2026 Engemurray This Dealership since the purchase of my vehicle with Sean my salesman had been nothing but professional and consider of my vehicle needs and purchase. Down too my first precertified auto visit where my vehicle was serviced by Paul Horsman where I felt completely at ease with his professionalism. My vehicle was serviced efficiently and I was on my way and advised when the vehicle needed to return for my next appointment.

July 29, 2026

Jeriel is great. Always smiling, friendly and organized. When he says your car will be ready in an hour, it’s ready to go in an hour. Also, the Kelly Nissan service More

by sahamilton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeriel Diaz
Jul 29, 2026 -

Kelly Nissan of Woburn responded

Thank you so much! We're happy to hear that Jeriel continues to provide friendly, organized, and dependable service. Keeping our customers informed and delivering on promised timelines are important to us, and we're glad Jeriel consistently makes your visits a positive experience. We're also pleased that you find our service waiting area comfortable, clean, and welcoming. Our entire team takes pride in creating an environment where customers feel well cared for throughout their visit. Thank you for choosing Kelly Nissan of Woburn. We truly appreciate your continued trust and look forward to serving you again!

July 25, 2026

Jesus is the best. Always responsive and knowledgeable. A true asset to the dealership. I’ve never encountered a better service department. Highly recommend. More

by r.beau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
Jul 27, 2026 -

Kelly Nissan of Woburn responded

Thank you so much! We're thrilled to hear that Jesus continues to provide the responsive, knowledgeable, and professional service you’ve come to expect at Kelly Nissan of Woburn. We appreciate your recognition of Jesus and our entire service department. He is a valued member of our team, and we’ll be sure to share your kind words with him. Thank you for your continued trust and support. We look forward to providing you with the same exceptional service for many years to come!

July 24, 2026

Good service department, been going here for a couple of years, always good customer service More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Macloon, Brianna Gerardi, Jeriel Diaz
Jul 27, 2026 -

Kelly Nissan of Woburn responded

Thank you, Gigi! We're pleased to hear that you've consistently received great customer service from our team over the past few years. We appreciate your continued trust and loyalty. Thank you for your support, and we look forward to providing you with another positive experience at your next visit!

June 26, 2026

I had a great experience everyone was awesome! ! I would I would definitely use them again!! messy More

by gailjustin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Crowley, John Labruzzo
Jul 23, 2026 -

Kelly Nissan of Woburn responded

Thanks, Justin! We're pleased to hear you had a great experience and that our team made such a positive impression. Providing outstanding customer service is always our goal, and we're glad we could make your visit an enjoyable one. We truly appreciate your kind words and your trust in Kelly Nissan of Woburn. Thank you for choosing us, and we look forward to welcoming you back again in the future!

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