Phi Phi is the best Service Advisor!! Phi Phi always keeps his appointments on time, goes the extra mile to satisfy his customer and if a job takes longer than anticipated, he supplies a rental car, if it’s available. I had an recent incident regarding my batter. My battery was on its way out and my appointment wasn’t until 5 days. Phi Phi told me to come right in at 4pm before a holiday weekend to replace it He does his best to accommodate a price (the best to his ability). He is an asset to Kelly Nissan and they are fortunate to have him in their service department if given the option on who to have in the service department, I would highly recommend asking for Phi Phi.