Kelly Nissan of Woburn

Fantastic dealership – Sales all the way through to Service After a fair amount of research and test driving several makes and models, I decided on a Nissan. There were two local Nissan Dealerships I visited – After a fair amount of research and test driving several makes and models, I decided on a Nissan. There were two local Nissan Dealerships I visited – Kelly Auto felt to be the best fit for me. Dan Holloran, my rep, was knowledgeable and easygoing. With his help, I was able to think through the different options and settled on a configuration that was right for me. Unfortunately, a number of mechanical issues arose immediately after taking possession of the car, which were not apparent on the test drive. The Service and Sales Departments were excellent in their handling of the situation from both mechanical and personal interaction perspectives. The loaner car made the repair process seamless. Dylan Gallagher, the Service Advisor constantly checking in to provide updates on repair work and Dan checking in with me to follow through to the end. I was really impressed by the genuine interest of Kelly Nissan (including GM Steve Vitale and Service Manager Steve Sheldon) to rectify the situation and the extent they went to achieve that. The friendliness throughout the dealership makes it Easy. With the repairs addressed I’m now able to enjoy A fantastic experience! Years to come in this car - and I’m comfortable knowing this team will be there to help me maintain it. More

Kelly Nissan Phi was great, very friendly, gave eye contact , and was a good listener. Not only did he take the time to schedule my oil filter change and tire rota Phi was great, very friendly, gave eye contact , and was a good listener. Not only did he take the time to schedule my oil filter change and tire rotation, but also informed me of the maintenance work generally needed at my vehicles mileage. He made sure i understood everything and asked if i had any questions. I'd definitely come back and work with Phi. More

Excellent salesman He was very helpful and knowledgeable about the vehicle I was looking at. VERY friendly gentleman, never did he try to pressure me into something I w He was very helpful and knowledgeable about the vehicle I was looking at. VERY friendly gentleman, never did he try to pressure me into something I wasnt comfortable with. I will be back to purchase the car we discussed. More

Mike is an excellent salesman Mike really took the time to explain everything to me very knowledgeable patient and really goes out of his way to make sure the customer is satisfied Mike really took the time to explain everything to me very knowledgeable patient and really goes out of his way to make sure the customer is satisfied I would definitely recommend him very pleased with his service More

Great dealer! I worked with Gabe Cortes to buy my Nissan Rogue. He was very nice and approachable. He got right down to the point without any games. I felt like he I worked with Gabe Cortes to buy my Nissan Rogue. He was very nice and approachable. He got right down to the point without any games. I felt like he was really on my team! I would recommend this dealership and more importantly, this salesman, to anyone! More

Great Communication!! I took my car in for an oil change and tire rotation, but they noticed my brakes were low. Eric called to give me the news and recommended they repla I took my car in for an oil change and tire rotation, but they noticed my brakes were low. Eric called to give me the news and recommended they replace the brakes. He then updated the cost and notified me of the progress so I was ready to pick up the car. Eric was a great help!! More

Great experience Nikki in the BDC did an amazing job listening to my criteria and providing all I needed to make my decision. Daniel the sales professional took over t Nikki in the BDC did an amazing job listening to my criteria and providing all I needed to make my decision. Daniel the sales professional took over the process and provided excellent customer service and finished the sale with me. The dealership is filled with friendly employees that made my visit enjoyable. More

Great service! Definitely recommend I came in for my regular maintenance on my 2012 Altima. Eric greeted me and was happy to help from the start. I made my appointment online and selecte I came in for my regular maintenance on my 2012 Altima. Eric greeted me and was happy to help from the start. I made my appointment online and selected oil change, rotate, and a brake system flush. He asked me why I wanted the flush (I just thought it might be something I needed at almost 75,000 miles.) He and gave his honest opinion and said if the fluid wasn't contaminated, there should be no reason to waste my money (about $125). After the service, he told me to keep an eye on my brakes next time I come in, as I still have some brake pad life left. Love the honesty and service here! Definitely coming back! More

Great service, very professional atmosphere Got a break job from Eric a few years back very thorough and extremely informative. This service window in garage area we're very tidy and comforta Got a break job from Eric a few years back very thorough and extremely informative. This service window in garage area we're very tidy and comfortable to wait in. More

Top Notch Eric is professional and friendly, but best yet, honest...all of which I highly value when needing service on my car, and not all of which you will fi Eric is professional and friendly, but best yet, honest...all of which I highly value when needing service on my car, and not all of which you will find everywhere in this industry. It is employees like him that will create repeat customers. More