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Kelly Nissan of Woburn

Woburn, MA

4.7
994 Reviews

95 Cedar Street

Woburn, MA

01801

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Showing 994 reviews

October 07, 2024

Joe was very helpful and handled me my car in 2 days with registration, new tires, new brakes and rotors. I was amazed by his kindness and knowledge! And car is amazing as well! More

by Igor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gulino
Oct 08, 2024 -

Kelly Nissan of Woburn responded

Thank you, Igor! We're thrilled to hear that Joe provided you with exceptional service and that you were impressed with his kindness and knowledge. It's great to know you're enjoying your car with the new tires, brakes, and rotors. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your amazing ride!

September 21, 2024

I recently purchased a 2024 Pathfinder SL premier package in July. The experience was perfect. I had done my research prior to buying and did not feel any pressure from the dealership. I worked with Jomar More

by KMcG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
Sep 25, 2024 -

Kelly Nissan of Woburn responded

Thank you, KMcG! We're thrilled to hear that your experience purchasing the 2024 Pathfinder was perfect and pressure-free. Jomar truly goes above and beyond, and we're glad he made the process smooth for you. It’s wonderful to know you're loving your new Pathfinder! If you ever need anything, feel free to reach out—we're here for you.

September 17, 2024

I couldn’t ask for a better sales person. Jomar was great! He helped me find a car within my budget and my liking of what I was looking for. He helped me from the beginning to the end. An More

by leonisoto5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
Sep 18, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, leonisoto5! We're thrilled to hear that Jomar provided you with such a positive car-buying experience. It's wonderful that he helped you find the perfect SUV within your budget and took care of you from start to finish. Enjoy your new ride, and thank you for choosing Kelly Nissan of Woburn!

July 19, 2024

Absolutely incredible dealership, from start to finish they exceeded expectations. I’ll start by saying the prices are extremely competitive, what you see is what you get. No hidden fees, and the selectio More

by heather.throckmorton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
Jul 19, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Heather! We're thrilled to hear that we exceeded your expectations from start to finish. It's wonderful to know that you found our prices competitive and appreciated our transparent approach with no hidden fees. We're especially pleased to hear about your positive experience with Jomar. We'll be sure to pass along your kind words to him. He embodies the professionalism, knowledge, and kindness we strive to provide every customer. We’re glad we could address the flaw in your driver's seat and provide a loaner car as a goodwill gesture. Taking care of our customers is our top priority, and it's great to hear that you felt valued and well-served. Thank you for your high recommendation, and we look forward to serving you again in the future!

June 06, 2024

2ND time coming here for service both time Kelly Nissan was HORRIBLE - new $80,000 Titan needs new Transmission- NO HELP from service dept- NO CALLS - when I finally get a hold of the service rep NO HELP- More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Gerardi
May 09, 2024

Excellent service, follow up, communication and extremely helpful and friendly service, sales teams and dealership. Thank you More

by Bzeeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sicari, Brianna Gerardi, Jesus Alvarez
May 13, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Bzeeb! It is great to see that you had such a pleasant experience and Dan, Brianna, and Jesus all took excellent care of you. Please do not hesitate to reach out if there is anything else we can do for you!

April 14, 2024

Run far away! They will screw you over however they can. Very disappointed to say the least. More

by Bellaeste3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Alvarez
Apr 17, 2024 -

Kelly Nissan of Woburn responded

Bellaeste3, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to make this up to you. Please contact our service manager at (781) 835-3500 so we can make your experience a positive one.

April 05, 2024

I dealt with Chelsea she was professional and very informative. Nicole online sales was great More

by em69112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Chiavelli, Chelsea Dickinson
Apr 11, 2024 -

Kelly Nissan of Woburn responded

That is great to hear, em69112! We're thrilled to learn that Chelsea and Nicole provided you with professional and informative service. If you have any questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

March 04, 2024

Horrible and Rude: I bought my Sentra from Kelly Nissan in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. More

by mountainstronsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Gerardi
Mar 19, 2024 -

Kelly Nissan of Woburn responded

We are sorry to learn about this, mountainstronsten. Please feel free to reach out to us directly at 781-835-3500 so we can look into this further. Thank you!

February 22, 2024

We always used this dealership and they never disappoint. Our sales consultant, Jomar Mayan, was very professional and understood our goal for our trade-in and what our preference was with another Murano an More

by Ed and Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
Feb 29, 2024 -

Kelly Nissan of Woburn responded

Hi Ed and Patty! Thank you both so much for taking the time to share this with us! We're thrilled to hear that Jomar provided you with professional service and understood your needs regarding your trade-in and new Nissan Murano SL. It's wonderful to know that our team was able to handle the registration transfer and insurance seamlessly, making your experience smooth and hassle-free. We truly appreciate your recommendation and look forward to serving you for many years to come. If there's anything else we can do for you, please don't hesitate to reach out!

Mar 01, 2024 -

Ed and Patty responded

Absolutely.. we are a customer for life 😉 Thank you all. Ed and Patty

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