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Kelly Nissan of Woburn
Woburn, MA
992 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 992 reviews
May 05, 2023
Professional personnel, excellent customer service and staff. Service Agent Jesus thank you for your exquisite hospitality staff. Service Agent Jesus thank you for your exquisite hospitality More
by Lhajara83
Employees Worked With
Phi Phi Hoang, Chris Manley, Erin Sword, Jesus Alvarez
May 02, 2023
Joe Gulino was an excellent salesperson in helping us chose the right vehicle. He was friendly and talked us through everything when we took delivery of our new Pathfinder. James Richard was very thoroug chose the right vehicle. He was friendly and talked us through everything when we took delivery of our new Pathfinder. James Richard was very thorough with the paper work in the finance department. Everyone was kind and professional throughout the whole process. Highly recommend Kelly Nissan of Woburn. More
by AC
Employees Worked With
David Macloon, Steve Vitale, Joe Gulino, James Richard
December 31, 2022
On Wednesday, December 28, I started my car shopping journey at a nearby dealership. The experience was horrible and put a bad taste in my mouth for car shopping. The following day, I hesitantly continu journey at a nearby dealership. The experience was horrible and put a bad taste in my mouth for car shopping. The following day, I hesitantly continued car shopping. I began online and submitted interest in a 2020 Nissan Rogue Sport. I was quickly contacted by Jahmira Miranda. She was polite and respectful. We scheduled a time for that afternoon for me to come in and see/test drive the vehicle. Upon arriving at Kelly Nissan of Woburn, I was approached and greeted by Jim Delmolino. I explained my previous conversation and he informed me that Jahmira worked internet sales but he would be happy to help. Jim immediately got Jahmira so that myself and my folks could put a face to the name. We then proceeded with the car shopping process. Jim was polite, respectful, and understanding. He wasn’t your stereotypical sales guy and was genuinely a pleasure to work with. I picked up my vehicle today and Jim joined my Dad and I in my new car to show us all the features. I would 100% recommend anyone looking to purchase a vehicle to give Jim Delmolino, and Kelly Nissan of Woburn, a chance! You won’t be disappointed! More
by kmahone720
Employees Worked With
Jim Delmolino, Jahmira Miranda
December 26, 2022
I purchased my pathfinder with Navi but when the car was ready for me to pick up there was no SD card no Navi. It's been over three weeks now since I purchased the vehicle and still no Navi. I have been in ready for me to pick up there was no SD card no Navi. It's been over three weeks now since I purchased the vehicle and still no Navi. I have been in 8 times each time being promised this would be resolved and the SD card for the Navi would installed but still not installed. After three weeks I am no closer to having this resolved. Brett has tried to get the SD card ordered and installed but this is still an issue. Not knowing when this will be fixed is a real concern. More
by Daniel
Employees Worked With
Brett Desrosier
December 19, 2022
Dan Sicari is a terrible salesman and Kelly Nissan is a joke. Only care about you when your buying the car and then all customer service goes out the window. My wife and I bought a used Ford Eco Sport an joke. Only care about you when your buying the car and then all customer service goes out the window. My wife and I bought a used Ford Eco Sport and now were having issues and were unable to get any assistance. Worked with Dan who said he could secure us a rental and have the issue serviced at a Ford service place yet he never followed through. Spoke to the General Manager Stephen Vitale who also acted like he was going to do something but never did. STAY AWAY!! More
by goguen1974
Employees Worked With
Steve Vitale, Dan Sicari, Phi Phi Hoang, London Benti
December 03, 2022
Kelly Nissan always takes care of my auto needs. They are always courteous and friendly. They are very efficient and they get the job done right the first time. They are always courteous and friendly. They are very efficient and they get the job done right the first time. More
by Joe
Employees Worked With
Nick Paquette, Dan Sicari, Brianna Gerardi
