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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.3
433 Reviews

433 Reviews of Kelly Nissan of Woburn - Service Center

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January 09, 2016

Oil Change Love this dealership. Just had an oil changed. Express service great! In an out. We did two Nissan cars on the same day. I don't have twenty-five More

by nmgraham26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
miss Tina, Derek Courtois, David Dennis
Jan 11, 2016 -

Kelly Nissan of Woburn responded

Thank you nmgraham26! We're happy to know that you had such a pleasant experience with us. We look forward to working with you again, take care.

January 08, 2016

Recall and oil change Was very pleased for service. They even drop me and pick up from my residents. Very friendly customer service.love to go back there in future. More

by SHAIKHFMLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis
Jan 11, 2016 -

Kelly Nissan of Woburn responded

Thank you SHAIKHFMLY! We're glad that you received great customer service and that everyone was so friendly to you. We look forward to seeing you again.

January 08, 2016

Oil Change and Inspection Dylan helped me with scheduling and getting things done in a timely manner. He made sure I was taken care of from start to finish. More

by MFIDLER10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Jan 11, 2016 -

Kelly Nissan of Woburn responded

We're glad to hear that MFIDLER10! Thank you for working with Dylan, we're happy to know that he took great care of you and answered all of your questions.

January 08, 2016

Service Visit Review The service was performed efficiently with Mr. Dennis providing advise on appropriate service options and making sure that he followed-up with me afte More

by ROBERT.BERTOLAMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis
Jan 11, 2016 -

Kelly Nissan of Woburn responded

Hi Robert, thank you for sharing your feedback. We're glad that both David and the service department took great care of you and your car. Please let us know if there is anything we can do for you.

January 05, 2016

Great service Brought my car in for oil change. Gentleman asked if cars needed to be rotated said I didn't know he checked if it was done the last time was. Not so More

by ROEMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Jan 11, 2016 -

Kelly Nissan of Woburn responded

Thank you for sharing your feedback with us ROEMA! We're happy to hear how well your service visit went and everything was completed on time. Please let us know if you have any questions, thanks again.

January 05, 2016

Dylan! Great representative It is nice to know that when you go to the dealer for your car maintenance, the rep, Dylan, recognize you and know you by name. It shows that he cares More

by JFLM83
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Jan 11, 2016 -

Kelly Nissan of Woburn responded

Happy to hear that JFLM83! We appreciate you giving Dylan the opportunity to work with you, it is great to know how helpful he was. Thanks for sharing your review with us, we look forward to seeing you again.

January 05, 2016

Wouldn't go anywhere else I am always guaranteed of great service and a quick turnaround even when I don't have an appointment. Dennis is very helpful in advising on recommende More

by MYWOOPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Kouzoukas, David Dennis
Jan 11, 2016 -

Kelly Nissan of Woburn responded

We're more than happy to help MYWOOPS! Pleased to hear that Dennis was there to assist you and answer your questions. Thank you for taking the time to write your review, we look forward to working with you again.

January 04, 2016

Oil Change Very good service and they had me in and out in about a half hour. They told me it would be about 2 hours but they blew that out of the water. Good jo More

by KAHLI676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Garand
January 03, 2016

Always satisfied I keep coming back to Kelly Nissan and a large part of that is due to the service rep David. He's consistently provided the same thoughtful and throug More

by JAYOFMELROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis
Jan 11, 2016 -

Kelly Nissan of Woburn responded

Thanks Jay! We appreciate your loyalty to our service department. Glad to hear how helpful David has been to you over the years. Please let us know if there is anything else we can do for you.

December 31, 2015

Service My windshield wiper on the drivers side stopped working. My extended warranty had just ended so I was upset to hear that they were charging my $115 d More

by alison.keefe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dennis
Dec 31, 2015 -

Kelly Nissan of Woburn responded

We are more than happy to help Alison! Pleased to hear service took care of you and repaired your windshield. We apologize for the diagnostic fee, however, we are glad that the charge was removed. Thank you for the review Alison, happy New Year.

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