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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.7
347 Lifetime Reviews Review Dealership

347 Reviews of Kelly Nissan of Woburn - Service Center

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November 21, 2020

"Kelly never disappoints, quality service at a great..."

- Gabe

Kelly never disappoints, quality service at a great price. I drive 30 miles just to get service done here, It's the only dealer I trust with my nissans.

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Recommend Dealer
Yes
Employees Worked With
Nov 24, 2020 -

Kelly Nissan of Woburn responded

Wow, we really appreciate your loyalty and dedication to us, Gabe! It is great to know that you always have great service experiences with us and that Brianna has taken excellent care of you! Thank you for your support! Have a happy Thanksgiving, Gabe!

November 14, 2020

"She is allways there for you ,And she will go the 100 !!..."

- Sid Hervin

She is allways there for you ,And she will go the 100 !! If she have to making sure that you are satisfied at the end of the service done to your vehicle ,

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Yes
Employees Worked With
Nov 16, 2020 -

Kelly Nissan of Woburn responded

Hi Sid! We are happy to know that you had the opportunity to work with Holliane and that she was more than helpful. Thank you for taking the time to share your feedback with us!

November 08, 2020

"I was pressed for time and asked for my service to be..."

- M.correnti

I was pressed for time and asked for my service to be moved up by 20 minutes. Not only did they accommodate me, they accepted a coupon. Great service.

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Yes
Employees Worked With
Nov 10, 2020 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you! We are happy to know that you had a great experience and that you were well taken care of! It is great that they made sure that everything was taken care of in such a timely manner and that your coupon was accepted as well! We really appreciate you taking the time to share this with us!

October 10, 2020

"Excellent service and always attentive to my concerns...."

- hzeph1

Excellent service and always attentive to my concerns. Never tried to up sale or recommend unnecessary service that are not needed. Good vibe teams always.

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Recommend Dealer
Yes
Employees Worked With
Oct 12, 2020 -

Kelly Nissan of Woburn responded

That is great to hear! We are happy to know that Brianna and Phi Phi took excellent care of you and were more than helpful. We appreciate you taking the time to share this with us!

August 26, 2020

"I purchased my vehicle here because of the dealership's..."

- azzurri

I purchased my vehicle here because of the dealership's good reputation. I have been coming back here for regular scheduled maintenance for over 3 years now. Here, the know how to deal with people; I have found that Holliane, the person I always return to at the service department, is the dealer's greatest asset. She takes good care of customers, not just with a smile but with a careful and detailed explanation of the service rendered. It is not cheap to own a car these days, so I appreciate the care this dealership renders.

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Recommend Dealer
Yes
Employees Worked With
Aug 26, 2020 -

Kelly Nissan of Woburn responded

We really appreciate that, azzurri! We are glad that over the years, Holliane has been more than helpful and your go-to person. It is great that she has always made sure all your questions are answered in great detail and that both you and your car are well taken care of. On behalf of Holliane, thank you for sharing your experience with us! We appreciate your loyalty!

August 19, 2020

"The repairs were done in a timely, professional manner...."

- BCovitz

The repairs were done in a timely, professional manner. The price for the work was reasonable. Phi Phi is an excellent advisor, he explained the repairs needed in detail.

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Recommend Dealer
Yes
Employees Worked With
Aug 24, 2020 -

Kelly Nissan of Woburn responded

On behalf of Phi Phi and Mike, thank you for taking the time to share your feedback with us! We are glad that the repairs were done in such a timely and professional manner and that Phi Phi made sure everything was explained in detail.

August 13, 2020

"Very nice people with top service.I am glad they are..."

- Gxer319

Very nice people with top service. I am glad they are near where I live. Quality workmanship and professionalism which are hard to come by these days. I highly recommend this place. Thank you guys-

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Recommend Dealer
Yes
Employees Worked With
Aug 17, 2020 -

Kelly Nissan of Woburn responded

Thank you! We are glad that you have had such a positive experience and that everyone including Phi Phi have taken excellent care of you. We are more than happy to provide you top service! We appreciate your recommendation!

May 28, 2020

"My service advisor Phi was awesome. Genuine and a real..."

- ejluvsrush

My service advisor Phi was awesome. Genuine and a real advocate for the customer. Very attentive also. Kept me updated, for me a courtesy loaner, and made what could have been a huge headache very easy. Courtesy inspection is great!

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Recommend Dealer
Yes
Employees Worked With
May 29, 2020 -

Kelly Nissan of Woburn responded

We are pleased to hear that about Phi Phi! It is great to know that he was a huge help and made sure you were well taken care of. Thank you for taking the time to share your experience with us! We will be sure to pass this along to Phi Phi!

January 12, 2020

"Hollie was fantastic!! She could not have been more..."

- Bob J

Hollie was fantastic!! She could not have been more helpful. She is a great asset to your company and clearly a very hard worker!! Thanks for all the help.

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Recommend Dealer
Yes
Employees Worked With
Jan 15, 2020 -

Kelly Nissan of Woburn responded

Hi Bob! We are pleased to know how awesome Holliane was and that she was more than helpful. Thank you for taking the time to share this with us, we will be sure to pass it along to Holliane!

January 11, 2020

"Holliane was so professional, she has such a great..."

- Cgalls71

Holliane was so professional, she has such a great personality & she was awesome! The loaner car was clean. My car was fixed within the time I was told. Great service! Thank you

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Recommend Dealer
Yes
Employees Worked With
Jan 15, 2020 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you! We are glad that you had such a positive experience and that Holliane was more than helpful. We appreciate you taking the time to share your feedback with us!

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