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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.3
433 Reviews

433 Reviews of Kelly Nissan of Woburn - Service Center

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December 19, 2015

Service I brought my rouge in because the lift four was not working it was fixed took a bit longer but we're in contact with us More

by bltravaglione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

We apologize for the wait bltravaglione. We appreciate hearing that service has been in touch and kept you updated regarding your Rogue. Please let us know if there is anything else we can do for you in the meantime.

December 18, 2015

Unhappy:( I cannot believe a dashboard on my husband's Sentra had to be removed to fix the heating unit. Four hours of labor was a lot. Not fair. This morni More

by MAMASIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Please check your records for the names you need.
December 18, 2015

Excellent Service . Went in for a scheduled service on my car, they went out of their way to make sure everything was taken care of quickly. I would not go anywhere More

by Mikecal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Great to hear Mike! We are pleased that you had excellent service and everyone took such great care of you. Thanks for sharing your review with us.

December 17, 2015

Great Service Department The service department is great , they wait on you right away. They explain all of the work that needs to be done and also how long it will take. And More

by ROBBIE9801
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Hi Robbie, pleased to hear how great your service experience went. We are glad that you were given the quality service you deserve and look forward to working with you again.

December 16, 2015

Great, quick service! The service there was great! I went to Nissan yesterday to have a couple of things fixed on my car. David helped me out in the service department. He More

by LYNDSEYINSERRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis
Dec 21, 2015 -

Kelly Nissan of Woburn responded

You deserve great service Lyndsey! We are more than happy to provide that for you. Thank you for taking the time to work with David, we appreciate hearing how attentive he was to you. Thanks again Lyndsey.

December 15, 2015

friendly, easy to deal with This is the second Nissan I've brought to this dealership service department over a course of 5+ years. I really appreciate how everyone I've encounte More

by PDOOLING81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis, Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

We're happy you only have positive experiences with us PDOOLING81! Your happiness is a top priority, thank you for sharing your review with us. Glad to be doing business with you, take care.

December 13, 2015

Kelly Nissan of Woburn---Outstanding Customer Service Dylan Gallager at Kelly in Woburn is the best. I have never had such a positive experience dealing with an automotive service center as I had with Dy More

by LORRAINEJESSICAGRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Thank you for sharing your feedback with us Lorraine, we appreciate hearing how great your time working with Dylan was. Your dedication to both Dylan and our team is truly appreciated. We are happy that your experience working with us was nothing but positive-that is something we strive for here! Thanks again Lorraine, have a great day.

December 09, 2015

Federal Emmisions Warranty Work Good warranty work on the catayltic converter covered under the federal emissions warranty but addt'l costly work on a replacement heat shield was don More

by MTOOMEY522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cliff...Service Advisor
December 08, 2015

Great Customer Service I'm new to the state of Massachusetts and been living here for a couple of months. Dylan did a great job when it comes to making a customer feel welco More

by AOLAPRATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Hi AOLAPRATT, welcome to Massachusetts! Glad that Dylan was able to work with you and help you feel welcome. Thank you for your review and welcome to the Kelly Nissan family.

December 07, 2015

Excellent I have been to the service dept twice and both times have had excellent service. I would highly recommend Kelly Nissan to anyone looking for a Nissan More

by KATHY450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Masiello, David Dennis
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Hi Kathy, thank you for your review. We appreciate hearing how great your experience has been-both times! Thank you for your recommendation, hope to see you again soon.

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