Kemna Auto of Fort Dodge
Fort Dodge, IA
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From working with Kenma, I would say that this dealership really goes the extra mile to help customers find the right vehicle and supports the customer all the way through the sales experience. really goes the extra mile to help customers find the right vehicle and supports the customer all the way through the sales experience. More
Absolutely love the service and love the certified used car we purchased. Completely pain free from start to finish. Would totally recommend to everyone!!!! The ability to choose from three different car car we purchased. Completely pain free from start to finish. Would totally recommend to everyone!!!! The ability to choose from three different car lots without leaving town was the best. More
We appreciate the fact that they left us alone to make a decision instead of continually calling us. Everyone was very friendly and helpful to both of us. decision instead of continually calling us. Everyone was very friendly and helpful to both of us. More
Everyone at the dealership was very helpful and genuinely interested in my satisfaction with the purchase of my new car. They really cared that everything was perfect. Scott kept me up to date on the progre interested in my satisfaction with the purchase of my new car. They really cared that everything was perfect. Scott kept me up to date on the progress of my order and was personally involved through the whole experience. Jamie was very instrumental in my purchase and also kept a close eye on the progress of the sale. Shane helped me with many aspects of the sale and helped me with getting acquainted with many of the features of the car. He was incredible throughout the whole process and was a real joy to get to know. Tim helped me with the paperwork and set up the appointment for the undercoating. He personally got me a car to use while mine was in the shop and he was also a joy to get to know. He has really genuine personality and seems just naturally helpful. Carey even followed up on the sale and thanked me for my business. I really am amazed at the attention to detail at this dealership. I know there were more people behind the lines who also had an impact on my experience. I believe Kemna strives to do the very best with every customer. I would do it all over again. They left nothing out in making sure I was satisfied with my purchase. I don't feel like now that the sale is final we are through. I know I can go back to any one of them and they would be just as helpful. That's pretty rare these days! More
I have always been treated very well at this dealership. Very nice people to work with. Have always been a very friendly bunch. Denny Banks Very nice people to work with. Have always been a very friendly bunch. Denny Banks More
Cindy did a great job of describing what could be wrong with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me i with my truck on the phone and then lined me up with a van to drive while my truck was being worked on. Service Tech I think was Dave and he got me in and out of there in just a couple days. Very pleased with the service and will be back. More
Everyone from Sales to Service were very friendly and treated me with respect even though I was buying a used not new car! There is no warranty but when I called about a headlight that was out and possib treated me with respect even though I was buying a used not new car! There is no warranty but when I called about a headlight that was out and possible alignment problem they checked everything out and fixed it for nothing and made it right. Also, I thought I did not have a spare tire and Shane took me out to the car and showed me exactly where it was because it was kind of hidden. When I need another vehicle I will most definitely be coming back to Kemna Auto in Fort Dodge! I would also recommend them to anyone looking for a new or used vehicle. The price for my 2007 HHR was the best around. Also, great gas milage and I love my purchase and very happy with it. Thank you Vera, Shane, and Cyndy for everything and your exceptional sales and service! Kelli Withers More
We have been very pleased since our first purchase of a new vehicle 4 years ago...Service has exceeded expectations...All service work done in a timely and efficient manor...Hence we replaced that vehicle new vehicle 4 years ago...Service has exceeded expectations...All service work done in a timely and efficient manor...Hence we replaced that vehicle with a new purchase a couple months ago..Thank you More