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Kempthorn Mercedes-Benz

Canton, OH

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215 Reviews
Serving Northeast Ohio and Stark county since 1938, Kempthorn Automall, located at 1449 Cleveland Ave NW in Canton, OH, is your premier retailer of new and used vehicles. Family owned and operated, our relationships with our community and our customers are very important to us. We are proud to carry Mazda, Volkswagen, Buick, Mercedes-Benz, Volvo, or Jaguar and Sprinter Vans. We are your one- stop shopping experience for all your automotive needs. We have Courtesy Shuttle for our service customers, Cafe with free coffee and cookies, Wi-Fi Cafe area, Kids Playroom, Complimentary Car Wash with every service, Parts and Accessory Dept.,and Complete Collision and Body Shop Repair. We value each and every customer and continue to strive for exceptional customer service.
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1449 Cleveland Ave NW

Canton, OH

44703

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Showing 215 reviews

August 08, 2025

We could not be happier with our experience from day one at Kempthorn, and especially with how helpful/professional Jim Marks was throughout the entire process…word of mouth is everything, and I’ve already More

by gjgeyedoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

The service at this dealership was great. The people were very attentive and considerate allowing you your own distance to look at different cars without pressure before you make a decision. More

by Hannah
Recommend Dealer
Yes
Employees Worked With
We worked primarily with Jim Marks and he was very kind and considerate. He deserves 5 stars.
January 30, 2025

Just purchased my 3rd Mercedes from Bob Malloy and it was another great buying experience. Bob and Jim Kempthorn make you feel like family and make the buying experience so comfortable. They will be my deal More

by jeffkeefer69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kempthorn
June 24, 2024

I worked with Bob Malloy and Jim Marks… an awesome team. Both are honest, knowledgeable and willing to go above and beyond to make the buying experience great. We love our new car. It was well worth the wai More

by Cabernet1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Marks, Jim Kempthorn
Jun 24, 2024 -

Cabernet1957 responded

Thanks for a great experience!

April 18, 2023

After taking a year and half to find the right vehicle for myself I found it here at Kempthorn Motors. My sales person Jay Murdock did a great job working with me. I went in not wanting any pressure from More

by jmtclean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
March 18, 2023

Bob was amazing to work with! His wealth of knowledge is impeccable. Bob goes above and beyond for his customers. The experience was unforgettable! Thank you Bob for your excelle More

by onepoolman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The financial manager was super helpful and nice, Dana Parker
November 01, 2022

Working with Jay and Kempthorn was quick, honest, and easy to work with! They had great options and worked to really get me what I was asking for. Super happy with the new purchase! More

by tdrapola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Jay Murdock
September 16, 2022

Jay Murdock was wonderful as were all the people we meet and spoke with at Kempthorn More

by SCOTTHOWARD17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
May 05, 2022

Easy to work with and very friendly. Glad we were able to make a good deal! More

by christinegreenwalt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
February 22, 2022

Everyone there was extremely helpful with all of our questions, I liked the atmosphere, no pressure to buy, just a overall great experience More

by Njop65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadence? He was the porter, give him four stars too!, Ian Franz, Ruth Franz, Jay Murdock
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