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Kempthorn Mercedes-Benz
Canton, OH
215 Reviews
Serving Northeast Ohio and Stark county since 1938, Kempthorn Automall, located at 1449 Cleveland Ave NW in Canton, OH, is your premier retailer of new and used vehicles. Family owned and operated, our relationships with our community and our customers are very important to us. We are proud to carry Mazda, Volkswagen, Buick, Mercedes-Benz, Volvo, or Jaguar and Sprinter Vans.
We are your one- stop shopping experience for all your automotive needs. We have Courtesy Shuttle for our service customers, Cafe with free coffee and cookies, Wi-Fi Cafe area, Kids Playroom, Complimentary Car Wash with every service, Parts and Accessory Dept.,and Complete Collision and Body Shop Repair. We value each and every customer and continue to strive for exceptional customer service.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 215 reviews
September 28, 2021
very unhelpful with warranty, wanted to argue with me that the car was fine, when there was a service work order made by the authorized dealership. very rude management. that the car was fine, when there was a service work order made by the authorized dealership. very rude management. More
by spliff
Employees Worked With
Bob Novak
July 20, 2021
Total ripoff do not use there service department needed 3 things fixed a headlight cig lighter and overheat issue paid 850 got home and nothing fixed said they don't know things fixed a headlight cig lighter and overheat issue paid 850 got home and nothing fixed said they don't know More
by Union2beamer
Employees Worked With
Ian Franz, Ruth Franz, Mitch Girard, Josh Hilderhoff
February 24, 2021
I recently visited Kempthorns new Land Rover dealership in North Canton. It’s absolutely stunning!!!! I purchased a 2021 Range Rover Sport from Emily. This is the second car I’ve purchased from her. I in North Canton. It’s absolutely stunning!!!! I purchased a 2021 Range Rover Sport from Emily. This is the second car I’ve purchased from her. I can’t say enough about her superior service!!! She went above and beyond finding the perfect car for me! I highly recommend this dealership! 5 stars all the way around!!! More
by Amandalyons00
Employees Worked With
Dana Parker, Emily Schneider
February 01, 2021
Best experience, Very friendly, and helpful. Couldn’t of asked for a better place to go when looking for a vehicle! Would highly recommend to anyone! asked for a better place to go when looking for a vehicle! Would highly recommend to anyone! More
by kyleparsons1104
Employees Worked With
Ian Franz, Jay Murdock
December 23, 2020
Love my new truck! Thanks to a great team here, our family has now purchased 4 new and used vehicles here! They are very caring and listen to what the customer wants and needs are instead of just focus family has now purchased 4 new and used vehicles here! They are very caring and listen to what the customer wants and needs are instead of just focusing on the sale! You guys know we’ll be back and refer our friends! Thanks again for another great experience! More
by stuffhappenzhere
Employees Worked With
Ian Franz, Ruth Franz, Jay Murdock
August 25, 2020
Jeff "JW" Sikora provided OUTSTANDING professionalism and award winning service throughout my entire Mercedes Benz GLK purchase! Thank you JEFF SIKORA, you're the BEST! award winning service throughout my entire Mercedes Benz GLK purchase! Thank you JEFF SIKORA, you're the BEST! More
by Angela Thomas
Employees Worked With
Jeff Sikora
August 22, 2020
Thank you Bob Malloy, you are one of the best. We really enjoy working with you, will certainly recommend you to everyone. Two thumbs up! enjoy working with you, will certainly recommend you to everyone. Two thumbs up! More
by jrandall
Employees Worked With
August 11, 2020
No Hassle Car Buying Hats off to the Kempthorn team and especially Bob Malloy. I felt comfortable and well informed during the entire process. The vehicle was delivered to Hats off to the Kempthorn team and especially Bob Malloy. I felt comfortable and well informed during the entire process. The vehicle was delivered to me soon after purchase and I appreciated the communication throughout. More
by _BJS_
Employees Worked With
June 02, 2020
I worked with Bob Malloy in finding the Jaguar E-Pace that matched all of my needs. I had a wonderful experience at not only Kempthorn, but with Bob in particular. He understood exactly what I wanted that matched all of my needs. I had a wonderful experience at not only Kempthorn, but with Bob in particular. He understood exactly what I wanted and went above and beyond to make it happen. He had a brand new, 2020 vehicle come in from Michigan even during these uncertain and unprecedented times, where many dealerships were still closed. I would highly recommend Bob Malloy and we look forward to any future business! More
by ingridschmetzer
Employees Worked With
May 27, 2020
Excellent Experience Our sales representative provided us with all the information we asked for, was extremely patient with us, and was not aggressive. He was a pleasure Our sales representative provided us with all the information we asked for, was extremely patient with us, and was not aggressive. He was a pleasure to work with. Even after our purchase, Bob Malloy is available to answer our questions and provide us with advice. The finance manager was very helpful when we signed the papers to purchase our vehicle, and also did not try to sell us anything we were not interested in. I highly recommend the dealership and Bob Malloy. More
by Paul
Employees Worked With
