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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,166 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,166 reviews

January 07, 2021

The body shop did a wonderful repair job on our car. It was done when they said. Our car was clean and smelled so good. More

by plttfrech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Agosta
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Jan 08, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2021

Great service ,friendly people would take my car there for anything my service representative paul was great to deal with have never had problem with ghis dealership More

by BBOISE0371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Jan 08, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paul and the team here at Ganley Ford.

January 06, 2021

Great experience. Ken did a great job finding an alternative F150 since the advertised one was sold prior to arrival. He also explained all services and gave me a tour of the facility. More

by Chris Germak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Steel, Carly Neubert
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Jan 06, 2021 -

Ken Ganley Ford Norton responded

Chris, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken met your expectations and had to opportunity to provide you with a tour of our facility. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

January 06, 2021

Very helpful, very timely, they got the job done without any beating around the bush!! They know time is valuable and Franco kept the process moving. More

by jpbarn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2021 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2021

I was at Ganley Ford for routine oil change and the Works service. I was informed there was a recall that needed done , so I took my truck back yesterday to get that done. The whole team at Ganley Ford. Is More

by MAPLECREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2021 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our service team. We appreciate you being a loyal Ganley customer and don't hesitate to let us know if we can be of further assistance.

January 04, 2021

Wonderful experience working with Franco . Very nice guy and great experience. Go Browns . Thanks for the coffee mug from parts too. That is very nice. More

by Larrymcguire570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
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Jan 04, 2021 -

Ken Ganley Ford Norton responded

Larry, Thank you so much for your kind words regarding your recent experience working with Franco, and for taking the time to leave us this wonderful feedback! GO BROWNS!

January 02, 2021

I came into this dealership only wanting one specific vehicle. The salesman and the finance team made it happen and I would definitely recommend them!!! More

by kristiej1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kneebusch
Other Employees : Austin Temsey
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Jan 02, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ganley Ford! Congrats on your new purchase, Kristie! Please let us know if we can be of any more assistance!

January 02, 2021

Paul in service was awesome . Did exactly what I asked and provided details in order. Got me back on the road in less time than estimated. More

by Firefighter2537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Jan 02, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Paul to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

January 01, 2021

Time to work on my 2016 was as stated and very friendly service gentlemen. I will bring my Fusion back to Ganley for my next service More

by DBAROWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 30, 2020

Very nice people. Glad that they found me something to drive. Will recommend this dealer to anyone. Took a walk around the lot and they have a lot of nice vehicles. More

by supermonkey0292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2020 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

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