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Ken Ganley Ford Norton

Norton, OH

4.8
3,165 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,165 reviews

October 16, 2020

Had them check on a rattle,they said it was the shocks they put them on. Car is 3 years old and it still rattled More

by GPHELPS0
Customer Service
Recommend Dealer
No
Employees Worked With
Paul Asano
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

October 16, 2020

The service dept was very accommodating to my schedule. Staff friendly and everything was clean. They were following all the CDC recommendations due to the covid19 pandemic. More

by LILLYPAD39
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Asano
Oct 17, 2020 -

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2020

I bought my 2012 Ford Fusion from this dealership in 2013. Great Sales experience. Salesman was friendly and knowledgeable not overbearing. I’ve had my vehicle serviced ever since and I feel comfortable More

by Mr Lawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and look forward to seeing you again soon!

October 14, 2020

Aaron was great through the whole trade in and new vehicle process. Very professional and personable! Would highly recommend anyone to go see Aaron at Ganley. More

by mike.zerebniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Oct 14, 2020 -

Ken Ganley Ford Norton responded

Mike, Thank you so much for your wonderful review! We are thrilled that Aaron had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

October 14, 2020

The body shop did a very nice job painting my Camry would highly recommend them. Everyone was very nice and accommodating and got me in and out as quickly as possible More

by Katie fenwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall In the body shop
Oct 14, 2020 -

Ken Ganley Ford Norton responded

Katie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

October 12, 2020

Staff is very professional and very nice. Prompt service. They get you in and out in a timely manner. Even though the car was purchased elsewhere, I always go to Ganley for service. More

by Karawelch1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 13, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

October 12, 2020

Paul listened to my concerns. He made sure to accommodate my needs. They fixed my car in a timely fashion. He provided great customer service! More

by RC23451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 13, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for Paul and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 12, 2020

Quick, efficient, and friendly service from the beginning to the end! Best service I’ve had since I’ve owned my Fusion! Thank you very much! More

by robfruscella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2020

They took care of me but I wished I kept my trade in an spent the extra 500:00 dollars my fault got a little pressured but that’s ok More

by 407REDFLOUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

October 09, 2020

Everything was great!Made sure I had transportation for Everything was great! Made sure I had transportation for work and very professional in their attitude Finished their work in a timely fashion I a More

by WR250F_15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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