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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
343 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

343 Reviews

Write a Review

343 Reviews of Desmond Norvell

June 24, 2026

Dealership Rating
Employee Rating

Impressive, seamless and professional; with a genuine concern. See Franco...he values you and your time. He prepared the vehicle prior to my first visit. A class act...dried vehicle as well! Wet washed c More

by JBAP
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman

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Jun 24, 2026

Ken Ganley Ford Norton responded

We’re thrilled that Franco D. and John made your used Ford Escape purchase smooth. We’re glad the thorough preparation and wash gave you confidence and that everything with financing was clear and efficient. Thank you for choosing us and for sharing such positive feedback.

June 03, 2026

Dealership Rating
Employee Rating

Very Helpful and quick easy to understand very polite and kind. I will go back to them for my next purchase also!! More

by JOHNWARLOP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

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Jun 03, 2026

Ken Ganley Ford Norton responded

We’re thrilled you found our team helpful, polite, and kind while making everything quick and easy to understand. Thank you for choosing us for your pre-owned Ford F-250. We look forward to assisting you on your next visit.

May 31, 2026

Dealership Rating
Employee Rating

Very friendly and easy to work with. I really enjoyed my experience purchasing my new truck More

by SCOTTDEMOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

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Jun 01, 2026

Ken Ganley Ford Norton responded

We’re delighted you found our team friendly and appreciated how easy it was to purchase your used Ford F-350. Thank you for choosing us, and we hope you enjoy every mile in your new truck.

Jun 03, 2026

Ken Ganley Ford Norton responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience purchasing your new truck. Our goal is to make the process as easy and enjoyable as possible for our customers. Enjoy your new truck!

May 22, 2026

Dealership Rating
Employee Rating

My husband and I had a great experience at Ken Ganley Ford this month purchasing a 2026 Maverick. We received great service all around, especially from our salesman Desmond Norvell. More

by SMLong
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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May 22, 2026

Ken Ganley Ford Norton responded

We’re delighted your purchase of the 2026 Ford Maverick went smoothly and that Desmond provided exceptional service. We look forward to assisting you both again.

March 21, 2026

Dealership Rating
Employee Rating

Greatest friend service they help get you into a nice car ,regardless what it takes More

by fredgilt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

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Mar 21, 2026

Ken Ganley Ford Norton responded

We appreciate your five-star review and are glad our friendly service team could assist you. It’s wonderful to know we took good care of your Buick. Thank you for trusting us, and we look forward to your next visit.

March 02, 2026

Dealership Rating
Employee Rating

He makes buying a car easy and takes the stress out of it. Have boughten multiple vehicles from him and he will always be my go to car salesman. Couldn’t recommend him enough! More

by Jzuppe0910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Gavin Barnes

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Mar 02, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your feedback. We’re delighted you’ve chosen us for multiple Ford vehicles and that our sales consultant made the process smooth. We appreciate your recommendation and look forward to assisting you again.

February 16, 2026

Dealership Rating
Employee Rating

Ganley Ford is the best place to Purchase a Vehicle. Desmond is the best!! Craig takes great care of you as well More

by hanjoma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

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Feb 16, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your five-star feedback. We’re thrilled you had a great experience finding your used Ford F-150, and that Desmond and Craig took such excellent care of you. We hope you enjoy many miles of driving!

February 15, 2026

Dealership Rating
Employee Rating

Tony was excellent! Our experience and Ken Ganley is unmatched! Our daughter is so happy with her new suv. More

by Stultst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

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Feb 15, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your positive feedback about Tony. We’re delighted your daughter loves her Ford Escape. If you need anything else, please let us know.

January 03, 2026

Dealership Rating
Employee Rating

Desmond was great! Awesome personality and easy to laugh with. He made the whole process of buying a car simple, smooth and quick! More

by rburdette21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jan 03, 2026

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

January 03, 2026

Dealership Rating
Employee Rating

Great people! They took great care of us. Even helped us get car seats out of our old car. Would definitely recommend. More

by leetonia2
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Jan 03, 2026

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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