Ken Ganley Ford Norton

Everyone was extremely nice and made the purchasing experience so easy and pleasant! I enjoyed working with Adam and the gang and would come back again. experience so easy and pleasant! I enjoyed working with Adam and the gang and would come back again. More

Great service, good people, great products! I highly recommend you go up there and see Franco for all your vehicle needs. You'll thank me later! recommend you go up there and see Franco for all your vehicle needs. You'll thank me later! More

The backup camera on my 2014 Ford Escape went out . My extended warranty still applies. I was able to get my car in and the get the camera replaced quickly , with only owing my deductible. the staff was extended warranty still applies. I was able to get my car in and the get the camera replaced quickly , with only owing my deductible. the staff was helpful and polite . Thank you ! More

Air conditioner repair I spent $526 for a part to repair my air conditioner. I started the car at the dealership and it didn't work. I turned engine off and it functioned. T I spent $526 for a part to repair my air conditioner. I started the car at the dealership and it didn't work. I turned engine off and it functioned. Then for about 2 or 3 weeks the air conditioner worked intermittently and I returned to the dealer once to see the service consultant who wasn't present that day. I finally returned it to be fixed correctly. I was told that the unit needed a new module and they would honor about $300 of the $526 already paid and charge another $1100 to put in a new module. I was told by the consultant that he wasn't even sure that the module would correct the problem and I might have to return again in the future for more repair I elected not to have the repair done. It is ridiculus to pay $1600 to repair an air conditioner in a car with 80000 miles on it. I have never really been happy with this car and will probably never buy another Ford.. More

The service that Ganley Ford offers is top notch! Because of COVID-19 and myself being high risk they picked up my vehicle for me! of COVID-19 and myself being high risk they picked up my vehicle for me! More

Very friendly staff and friendly atmosphere. Austin helped me get into a vehicle even with bad credit after being turned down by many other dealerships. Excellent service. helped me get into a vehicle even with bad credit after being turned down by many other dealerships. Excellent service. More

Fast and easy process! Customer service was perfect and my salesman helped me every step of the way to get into my new vehicle! Sam was very friendly and made the process enjoyable for me! my salesman helped me every step of the way to get into my new vehicle! Sam was very friendly and made the process enjoyable for me! More

Andrew was very knowledgeable and helpful with helping us purchase our 2015 Lincoln. If there were questions he couldn't answer, he found the answer from another source and we were pleasantly surprised to dr purchase our 2015 Lincoln. If there were questions he couldn't answer, he found the answer from another source and we were pleasantly surprised to drive it home the same day. More

purchase sorry I don"t use a lot of words , but over all the purchase was very well handled and I was very pleased with the adventure sorry I don"t use a lot of words , but over all the purchase was very well handled and I was very pleased with the adventure More

The service at the shop was fantastic. My vehicle was done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be coming back to get work done to my vehicle from now on. More