Ken Ganley Ford Norton

Top Notch Staff/Dealership!! Would buy there again. I have special ordered a Ruby Red/Stone Grey Accent 2018 F150 Lariat Screw cab with the 6.5 bed back in 1/6/18. Jim Carmody the sales manager who is n I have special ordered a Ruby Red/Stone Grey Accent 2018 F150 Lariat Screw cab with the 6.5 bed back in 1/6/18. Jim Carmody the sales manager who is no longer, there told me that it would take 6-8 but up to 10-12 weeks for the truck to come in. It's a shocker that he wasn't there anymore whatever the reason is. After waiting a long 12 weeks and 3 days after a long, anxious, and painful wait the truck finally came in on 4/3/18. I have taken delivery of it on 4/4/18. I realized that on the passenger side door jam had some seam sealer was peeling off the day after I took delivery. I went to the body shop and let them know about it and fixed it without giving me a hard time and no questions asked free of charge under warranty. I was working with saleman Mark Farina who is not only an excellent salesman but he has treated me like a longtime buddy of mine like I've known him for years. He told me to call him on his personal cell phone if I have any concern or questions. Sure enough he has always taken my calls, and will call you back even if he misses your call. He is a man of his word which means a lot He was more than patient with me. I know am a pain in the butt and demanding(in a good way) like my girlfriend always tells me, but he has dealt with calling him on his personal phone to see when the truck is going to arrive. Mark Farina, I just want to thank you very much from the bottom of my heart for answering all of my questions, delivering my brand new truck(especially on your scheduled day off), everything else that you have done for me. This guy is a workaholic(machine)with an excellent work ethic. I'm honored to say it's been a huge pleasure working with you and I've bought a ton of cars over the years but this is by far the best buying experience I have ever had. I hope to work with you again when I buy my next vehicle and I'll try to send people to you when they are in a market for a vehicle. The rest of the sales staff are very friendly. I have heard the service dept is top notch from other people I know and I will use them when I get my first oil change. Looks like the prices are pretty reasonable. Even though the dealership can use a remodel/update which is not a big deal, it's a good place to shop with great people. Keep up the good work and I'll be back for something in the near future. More

Great service Drove from Norwalk and bought a Lincoln MKZ. Got a great deal and Franco was wonderful. He explained all the features of the car and was thorough an Drove from Norwalk and bought a Lincoln MKZ. Got a great deal and Franco was wonderful. He explained all the features of the car and was thorough and thoughtful. More

Great Effort! Franco and the entire team at Ganley worked very hard to find just the vehicle I was looking for. They did not give up, didn't get frustrated and kept Franco and the entire team at Ganley worked very hard to find just the vehicle I was looking for. They did not give up, didn't get frustrated and kept at it until we found the right one. They didn't apply any aggressive pressure and truly seemed like they wanted to get me the car I was looking for. More

Amazing Absolutely loved my salesman Franco Casalinova!!!! He’s funny, personable and very helpful. I would absolutely recommend any of my friends and family Absolutely loved my salesman Franco Casalinova!!!! He’s funny, personable and very helpful. I would absolutely recommend any of my friends and family to purchase a car from Ganley Ford. Their entire staff was amazing. Thank You Ganley Ford for a great buying experience!! More

Great salesman Franco is the best salesman to work with when buying a vehicle. We always come out with all our needs met. This is our 6th car from Franco and we appr Franco is the best salesman to work with when buying a vehicle. We always come out with all our needs met. This is our 6th car from Franco and we appreciate all the hard work he does in finding exactly what we need from sports cars, trucks, suv's to work cars and jeeps..He has sold us a little bit of everything. Thanks Franco for making the process every time quick and easy. More

Great experience! This is my second purchase from Ganley Ford. Just as before I’m very happy with the service I receive. They got me a great vehicle for the price I was This is my second purchase from Ganley Ford. Just as before I’m very happy with the service I receive. They got me a great vehicle for the price I was willing to pay. Thank you! More

Great customer service We were very happy with our experience with Ganley Ford. We were treated like an appreciated customer and got a great deal. Franco was the best salesm We were very happy with our experience with Ganley Ford. We were treated like an appreciated customer and got a great deal. Franco was the best salesman ever More

Franco C... A very knowledgeable and informative salesman Franco plays the part of a Car salesman very well... He explained everything very well taught me about the whole vehicle, looked very closely at wh Franco plays the part of a Car salesman very well... He explained everything very well taught me about the whole vehicle, looked very closely at what I was looking for he explained all the finance worked hard to get me financed with my somewhat bad credit I will definitely buy another car for Franco... Ty Franco More

2017 Ford Escape Lease Franco leased me my new 2017 Ford Escape! This is my families 4th vehicle that we have bought from him! I will be back! Thank you ! Franco leased me my new 2017 Ford Escape! This is my families 4th vehicle that we have bought from him! I will be back! Thank you ! More

Amazing!!! Franco is the best salesman I have ever crossed paths with. I will be bringing all of my future businesses and auto needs back back to him and Ganley Franco is the best salesman I have ever crossed paths with. I will be bringing all of my future businesses and auto needs back back to him and Ganley Ford. More