Ken Ganley Ford Norton - Service Center

The service that Ganley Ford offers is top notch! Because of COVID-19 and myself being high risk they picked up my vehicle for me! of COVID-19 and myself being high risk they picked up my vehicle for me! More

The service at the shop was fantastic. My vehicle was done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be coming back to get work done to my vehicle from now on. More

I was satisfied with the service at Ganley.The gentlemen that waited on me was professional and informative. They did the full works and three recalls in under estimated time. that waited on me was professional and informative. They did the full works and three recalls in under estimated time. More

Very efficient. Friendly, fast and always a great experience. Highly recommend Ganley Service Center. The waiting area was practicing social distance. Very pleased th Friendly, fast and always a great experience. Highly recommend Ganley Service Center. The waiting area was practicing social distance. Very pleased the the overall service. More

GREAT SERVICE I needed new tires and Paul from Ganley service was great! Not only did I get a great price, but also he was obviously looking out for my best intere I needed new tires and Paul from Ganley service was great! Not only did I get a great price, but also he was obviously looking out for my best interests. More

I bought my ford from this dealership was always treated in the most respect. I always bring my car there for it’s maintenance and am always happy with the work and personnel Keep up the good work in the most respect. I always bring my car there for it’s maintenance and am always happy with the work and personnel Keep up the good work More

I will be bringing the car back on Tuesday to have the fluids topped off they were not topped off and I did get the works package fluids topped off they were not topped off and I did get the works package More

Caring Professional Service Department FULTON BENYA, my Service Representative, is a: caring, professional, patient and wonderful listener. Technicians are excellent and take their customer FULTON BENYA, my Service Representative, is a: caring, professional, patient and wonderful listener. Technicians are excellent and take their customers seriously. Ladies in cashier’s office are polite, welcoming and personable. As, a senior citizen and a long-time Ganley Ford Customer, I am thankful and blessed to have a business that appreciates and cares for their customers. During these confusing and uncertain times, it is wonderful to know that there are caring professionals who are great human beings, also. They picked up my 2008 Ford Focus Titanium for service and returned it to my home. It does not get any better than that!🤗 ‘No act of kindness is ever wasted.’ - Flavia Please Stay Safe and Thank YOU! Dianne Gaynell Cartwright PhD More

Courteous, Efficient The people who work at Ford are always friendly and very courteous. The waiting area is always clean and comfortable. I just went in for an oil chan The people who work at Ford are always friendly and very courteous. The waiting area is always clean and comfortable. I just went in for an oil change. Sometimes the wait can be a bit lengthy but was not this last time. I appreciate the complimentary car wash. Since I purchased my car from this dealership I trust them to keep me informed of necessary repairs only when needed. During this pandemic they sanitized door handles, steering wheel, etc. I was offered a pen to sign and keep and there was hand sanitizer at the payment window. I appreciate their efforts to keep everyone safe. More

I liked the service of my car that I got from Ganley Ford. I appreciate the service Ganley Ford gives my car whenever I take it to them for service. The service people there treat my car with respect and alway I appreciate the service Ganley Ford gives my car whenever I take it to them for service. The service people there treat my car with respect and always do a good job in fixing my car in a timely manner.. More