Ken Ganley Ford Norton - Service Center

I bought my 2020 Ford Fusion from this dealer. It is my 3rd Fusion. I have owned every generation. This car is my work vehicle. I put on a lot of miles and I depend on it. I am new to this dealer since I b 3rd Fusion. I have owned every generation. This car is my work vehicle. I put on a lot of miles and I depend on it. I am new to this dealer since I bought my car. I get treated well and I feel like I can trust you guys. Thank you for all of your hard work. My next vehicle will also be a Ford one day and I am sure I will buy it from you. More

I think Ganley Ford is a great dealership. I would recommend them to my family and friends. recommend them to my family and friends. More

Repairs were great. But I never received a paper with the recommended repairs. I called the next day to request the paper and they said they would have my service man call me but he never did call. I the recommended repairs. I called the next day to request the paper and they said they would have my service man call me but he never did call. I said they could also email me the recommendations. More

Very professional and alway courteous. Every issue I have had was handled correctly. had was handled correctly. More

Scott was very helpful and professional with good communication and time. communication and time. More

My truck caught fire due to a recall and my transmission went out the next day. It shifted perfectly fine previously. They charged me 200 to look into it. Then they aren’t gonna cover any cost of the repair went out the next day. It shifted perfectly fine previously. They charged me 200 to look into it. Then they aren’t gonna cover any cost of the repair when everything was perfectly fine previous to the fire. More

I need to take back the review that I put on it was a misunderstanding of words it’s worked out misunderstanding of words it’s worked out More

Received 2 recall notices on my Ford fusion. Appointment time of my choice available and repairs were completed as advised. Service department personnel pleasant and helpful. time of my choice available and repairs were completed as advised. Service department personnel pleasant and helpful. More

I was treated like a good customer very top notch. I will definitely consider this dealership when it is time to purchase a vehicle. I appreciate the ride home sure made my wife happy definitely consider this dealership when it is time to purchase a vehicle. I appreciate the ride home sure made my wife happy More

Completed my service call 30 minutes quicker than anticipated & free exterior wash! anticipated & free exterior wash! More