1,188 Reviews of Ken Ganley Ford Norton - Service Center
I had a service appointment. I made the appointment online which was convenient for me. They were good about using masks and social distancing. Would go back. online which was convenient for me. They were good about using masks and social distancing. Would go back. More
Service was excellent, explained problems and thing that were wrong and in detail before completing work. Impressive completion times and was very impressed on workmanship. Informed me of other things that were wrong and in detail before completing work. Impressive completion times and was very impressed on workmanship. Informed me of other things that could or were in question of possible future problems. I would have no problem recommending other people to Ganley Ford’s service department. More
Ganley is my go to for service on my Ford vehicles. Fulton in the service department always takes really care of me when I need work done Fulton in the service department always takes really care of me when I need work done More
I love my service experience every time at Ganley Ford! I have had multiple vehicles serviced through the years and they never disappoint my expectations have had multiple vehicles serviced through the years and they never disappoint my expectations More
I spent over 2200.00 dollars and there was trash balled up on the seat plastic and paper mat balled up on the floor. Had my car for 3 days and didn't even wash it. up on the seat plastic and paper mat balled up on the floor. Had my car for 3 days and didn't even wash it. More
Scott in service was very helpful. The mechanic took his time to make sure my vehicle was fixed properly. When I would call with any questions everyone was very helpful time to make sure my vehicle was fixed properly. When I would call with any questions everyone was very helpful More
I was impressed by the cleanliness of the showroom and service area and appreciated the extra precautions taken to ensure customer safety during this pandemic....,from the masks worn to the limited seatin service area and appreciated the extra precautions taken to ensure customer safety during this pandemic....,from the masks worn to the limited seating and the see-through separates at the payment counter. They aren’t just caring for my vehicle, they are caring for me. My vehicle had to be towed in. Their service, as usual, was over-the-top. The service department quickly diagnosed the problem and gave me an estimate, which turned out to be lower. They fixed the problem readily, but also let me know about what should be done before winter to maintain my safety. Thanks Ganley Ford, C Patterson More
Benya was very friendly and knowledgable about my vehicle. I asked for information regarding a hitch and he took the time to locate information and even printed it out for me to take home. Thanks so vehicle. I asked for information regarding a hitch and he took the time to locate information and even printed it out for me to take home. Thanks so much! More
My daughter and I each own a later model Ford Focus . Whenever we need service we bring our cars here because we can usually get in right away and the service is fast and done right and at a reasonable p Whenever we need service we bring our cars here because we can usually get in right away and the service is fast and done right and at a reasonable price More
Excellent service. I only had a 4 hour window to get work done on my Transit wheelchair van. Ganley did a fantastic job of getting it done within the window. work done on my Transit wheelchair van. Ganley did a fantastic job of getting it done within the window. More