Ken Ganley Ford Parma

Best team ever!!!! We walked in on a whim after trying several other places, not once did they let us think it was not possible to have a new car! They said they would g We walked in on a whim after trying several other places, not once did they let us think it was not possible to have a new car! They said they would get it done and they did! Ron was our sales guy and he was amazing trying every avenue and found the next option when the first one did not work! Completely the best car buying experience we have ever had, and I will for sure go back. We have never in our lives been able to buy a car from a “grown up lot” and now we own a SUV. One that is only a year old, and not a decade prior. Thank you to the Ganley Ford West team and Ron. More

Friendly service Dezel was friendly and curtious while helping me finalize my decision to buy my truck. He really knows his way around a vehicle in and out. Especially Dezel was friendly and curtious while helping me finalize my decision to buy my truck. He really knows his way around a vehicle in and out. Especially the electronics. More

Best experience ever!!! Ron did a great job!!! I give this rate 5 stars because it truely was fast, friendly, and honest service. Everyone was great!!! We will be returning!! Thank you Ron and the I give this rate 5 stars because it truely was fast, friendly, and honest service. Everyone was great!!! We will be returning!! Thank you Ron and the Ganley family!!! More

Excellent customer service and pleasant experience Denzel was a pleasure to deal with. He is very friendly and knowledgeable. He made it a pleasant experience along with the Manager Matt and Finance Denzel was a pleasure to deal with. He is very friendly and knowledgeable. He made it a pleasant experience along with the Manager Matt and Finance Bryan. Also want to thank Simon who sat in my car with me to go over all the features including navigation, sync, Sirius and much more along with Denzel. Loving my new Escape! More

Excellent Very helpful without being pushy, never tried to steer us in one direction allowed us to describe what we were looking for and presented us with all o Very helpful without being pushy, never tried to steer us in one direction allowed us to describe what we were looking for and presented us with all options More

Purchased First Car Great Customer Service! We found a car after a few weeks of searching. This car even though used was in great shape and had low mileage. Great Customer Service! We found a car after a few weeks of searching. This car even though used was in great shape and had low mileage. More

Great Transaction Great fast easy minimal negotiations. Would definitely reccomend to friends and family. Denzel did a great job, i would also reccomend him as well. Great fast easy minimal negotiations. Would definitely reccomend to friends and family. Denzel did a great job, i would also reccomend him as well. A+ More

Great Experience Staff was great and made purchasing my vehicle a great experience. Denzel was friendly and helpful. I would recommend Ganley West to friends in the fu Staff was great and made purchasing my vehicle a great experience. Denzel was friendly and helpful. I would recommend Ganley West to friends in the future. More

Raptor purchase The sales people were very friendly, knowledgeable and helpful. I had a very good experience purchasing my vehicle. I did not feel pressured at all. The sales people were very friendly, knowledgeable and helpful. I had a very good experience purchasing my vehicle. I did not feel pressured at all. More

Kathleen Mcintyre I worked with Kathy Mcintyre and she was amazing. She worked very hard to help me get the vehicle i wanted. She helped me get the best deal possible a I worked with Kathy Mcintyre and she was amazing. She worked very hard to help me get the vehicle i wanted. She helped me get the best deal possible and she was very professional and polite about it all. Thank you Kathy for making my visit there well worth it. I will definitely be doing business there again. More