Ken Ganley Ford Parma - Service Center

Fast, courteous service. Nick did an excellent job. Tire was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. was ready as promised and installed within minutes. I plan to continue getting service there. Thanks. More

I took my vehicle in for a semi annual inspection (tire rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department wa rotation, fluid/brake check) and I was very pleased. My car needed extra work, rear brakes and a tire needed to be patched. The service department was very professional and kept me up to speed on the cost and it was done in a timely manner. More

From the phone call to set up service, to signing in, to leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even leaving the lot, I have only good things to say about Ganley Ford. I sat in the clean/sanitized waiting area and waited a very short time. They even ran my car through the car wash! I'm sorry I didn't note the man's name that helped me. He was working with Nick at the desk when I entered. More

Great communication from the service dept. Ashely called me each time there was an update and made sure everything was fixed. The service was even completed ahead of schedule. me each time there was an update and made sure everything was fixed. The service was even completed ahead of schedule. More

Easy to set up service appointment. I was taken care of quickly when I arrived. Service was performed quickly while I waited. I was very pleased. quickly when I arrived. Service was performed quickly while I waited. I was very pleased. More

Work was done in a timely manner. Dealership was clean. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. Would have liked to see more employees wearing masks and welding them properly. Will return for future work. More

A great place to have your car serviced at. They are always willing to make your experience with them pleasurable. Thank you and I appreciate your kind and prompt service. always willing to make your experience with them pleasurable. Thank you and I appreciate your kind and prompt service. More

I was very happy with service experience and the service writers done an excellent job they got the job done in a good time and I was happy with the service writers done an excellent job they got the job done in a good time and I was happy with the service More

Set appoint for 9am, kept my car the entire day and observed them getting to my car at 4pm with a quick look and “he’s been working on it and we don’t have an answer for you, will need another day”. N observed them getting to my car at 4pm with a quick look and “he’s been working on it and we don’t have an answer for you, will need another day”. No progress updates and ignored me in waiting area. Worst dealer experience ever. More

The staff was very friendly and helpful. They called multiple times to give updates and let me know the progress of my car. Great customer service. multiple times to give updates and let me know the progress of my car. Great customer service. More