Ken Ganley Ford Parma - Service Center
Cleveland, OH
1,858 Reviews of Ken Ganley Ford Parma - Service Center
Great service with a smile!Always go above and beyond Great service with a smile! Always go above and beyond expectations. Would recomend to everyone. Have been coming here for 15 years and will contin Great service with a smile! Always go above and beyond expectations. Would recomend to everyone. Have been coming here for 15 years and will continue to do so. More
Just an Excellant place to buy a car..Great people from top to bottom..Service department is very accomadating and provides excelkant service especiLly oil changes etc.. top to bottom..Service department is very accomadating and provides excelkant service especiLly oil changes etc.. More
I have had great results from my interactions with the people of this dealership. This is the second Ford Fusion Hybrid I have leased from Ganley West, and the sales and service have both been superb. I people of this dealership. This is the second Ford Fusion Hybrid I have leased from Ganley West, and the sales and service have both been superb. I am only sorry that my dealing with Ganley West will apparently end a year and a half from now due to Ford's inexplicable stoppage of the manufacturing of the Ford Fusion. I will have to go to a Lincoln dealer, I guess. More
Ganley ford west has great service staff. Talked a little with my fav salesperson, Pam, while waiting for my car. It was a great day. with my fav salesperson, Pam, while waiting for my car. It was a great day. More
Very nice and quick service Very good at communicating and letting me know all about the car and what services was done on the car. As fast on fixing my car Very good at communicating and letting me know all about the car and what services was done on the car. As fast on fixing my car More
Excellent service and customer-focused staffCar serviced Excellent service and customer-focused staff Car serviced on time They also have a car loaner service for more extensive repairs If your car needs Excellent service and customer-focused staff Car serviced on time They also have a car loaner service for more extensive repairs If your car needs more work More
DEALER MADE A GREAT EFFORT I am very happy with the Conditions in which Ganley Ford returned my car to me. They kept the car for 4 days to service the SYNC system in my Ford Es I am very happy with the Conditions in which Ganley Ford returned my car to me. They kept the car for 4 days to service the SYNC system in my Ford Escape which I have had many problems with thus far. Not sure if the issue is resolved yet as I have only had the car back for 1 day. However, I would most definitely recommend Ganley Ford for service. Though they were keeping my car to service SYNC when my car was returned to me it was clean and had a full tank of Gas. I could tell that they had also cleaned the inside of my car as well. I really appreciate all the fact that you took the time to show you cared about your customer and your presentation to your customer. Ganley Ford is only the dealer not the make of SYNC. Though they took the time to service SYNC and I appreciate it. If I have any more problems with SYNC I will definitely reach out to FORD CORPORATE since this is their product not Ganley's.. As for service from Ganley Ford, I did absolutley receive good service. Thank you More
2017 Ford Explorer Everything at Ganley 'Ford West was great when I had my Explorer in last week. Nick Seminatore should be given a bonus and a raise. Everything at Ganley 'Ford West was great when I had my Explorer in last week. Nick Seminatore should be given a bonus and a raise. More
Great service all the time and in and out in no time at all always feel welcome with the great atmosphere the service writers and manager create will always get my service done here all always feel welcome with the great atmosphere the service writers and manager create will always get my service done here More
All was Great.Service and People!Vehicle was done on All was Great. Service and People! Vehicle was done on time and was washed when finished. Will keep coming here for the excellent job they do! All was Great. Service and People! Vehicle was done on time and was washed when finished. Will keep coming here for the excellent job they do! More