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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.9
118 Reviews

118 Reviews of Ken Ganley Kia Clarksburg - Service Center

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October 10, 2023

Came in for an oil change. Got an oil change in a timely manner. That’s all I ask More

by Dorrall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 12, 2023 -

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2023

Scheduling appointment was easy and prompt. Detailed list of what was checked and the results were given individually. Car was inspected for new sticker Complimentary fluid refills provided. Al More

by janusrules59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately I did not think to write down other names but each individual was definitely a 5+
Oct 12, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2023

When my engine came in it didn't take long to put it in my car it just took a long time to get the engine More

by patriciamccall417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogina in service
Sep 11, 2023 -

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 06, 2023

Great place and there service department is awesome I would highly recommend to anyone out there More

by babarker1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2023

Waited 2 weeks for call that my tire had came in, finally I called and asked. They said it arrived (but nobody had called us). When talking to Service, Parts, etc., you have to be transferred multiple times More

by Rexann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Ken Ganley Kia Clarksburg responded

Hello Rexann, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2023

They were very professional and curtious , I was very pleased with them and everything they done. More

by stephwarner75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Ken Ganley Kia Clarksburg responded

Stephwarner75, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Clarksburg.

July 27, 2023

I feel they do a wonderful job. They are friendly and polite, and also efficient. More

by travis.jagielski98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2023

Very clean friendly people quick at fixing your needs and checking everything you ask for More

by Tina047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

Great cars, professional and caring staff! This is the 3rd time I’ve purchased a vehicle from them. They are a top notch car dealership. More

by Kristimiles9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 24, 2023 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2023

What a joke everything I have taken my vehicle to them for service, it always come back not covered by the warranty. This place is nothing but a money hungry group not worried about the customer. More

by Skilesjrbigbuck
Recommend Dealer
No
Employees Worked With
Service department
Jul 13, 2023 -

Ken Ganley Kia Clarksburg responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

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