Ken Ganley Kia Medina

I recently financed a 2024 Seltos, I did have a trade in, but I have 0 credit history. Despite that they were able to put me in a nice Kia! My sales rep Helen was very professional, and thanks to her the w but I have 0 credit history. Despite that they were able to put me in a nice Kia! My sales rep Helen was very professional, and thanks to her the whole process went smoothly. That really made my week!! More

I waited for my vehicle much longer than in the past however I felt very WELL taken care of. Willie Williams made sure I was informed and that my out of pocket didn’t break the bank! Still my favorite d however I felt very WELL taken care of. Willie Williams made sure I was informed and that my out of pocket didn’t break the bank! Still my favorite dealership/service department…. Thanks!!! More

I recently received a letter from Tyler, the General Manager, regarding our Lincoln Navigator. The letter mentioned that the dealership had a customer interested in purchasing it and asked that, if we n Manager, regarding our Lincoln Navigator. The letter mentioned that the dealership had a customer interested in purchasing it and asked that, if we no longer had the Navigator, we let you know what we ended up replacing it with in case there was an opportunity there as well. I called and left Tyler a voicemail, but I also wanted to follow up in writing. I have now been waiting for over a month without receiving a response. When we originally purchased the Lincoln Navigator from this dealership, we were not informed that the vehicle had previously been involved in an accident. Unfortunately, we did not discover that history until we went to trade the vehicle in. Because of the vehicle’s history and the resulting loss in value, we ultimately had to roll more than $20,000 in negative equity into our current vehicle. So, when I received this letter asking whether we still had the Lincoln or what we replaced it with, I felt it was worth reaching out. I would be more than willing to have the dealership take our current vehicle, along with the more than $20,000 in negative equity that we are now carrying as a result of what happened with the Lincoln. If the dealership is truly interested in helping us with a vehicle, I’m certainly open to having a conversation and seeing what you can do. I’m hoping someone from the dealership will take the time to look into the situation and make a genuine effort to work with us. I have been waiting for over a month with no response. I would never recommend this dealership. More

Pete and his team are amazing! When you are in and out of the dealership in around two hours with a new car…..simply amazing! They don’t waste your time and they don’t xx you! When you are in and out of the dealership in around two hours with a new car…..simply amazing! They don’t waste your time and they don’t xx you! More

This is the first car I have purchased in 11 years, and this was the worst experience ever! This reminded me why I wait years to buy cars. I have been searching for a car since February, and I thought I fo this was the worst experience ever! This reminded me why I wait years to buy cars. I have been searching for a car since February, and I thought I found the car that I wanted at a reasonable price. I got to the dealership at a later time, so they were close to closing time. I test drove the car, and wanted to talk numbers with the salesperson. I told him that I wanted to take the paperwork home, look it over, and also talk with my insurance company to see if this was a good option. What happened next was a nightmare. I was okay with the salesperson, until I noticed when he took my car keys go outside and appraise my vehicle for trade in, he didn't bring my keys back. I asked him where my keys were, and he said he left them at the desk because " I didn't need them, and he felt confident that I would buy the car, I came to buy". Why would they hold a person's keys hostage? Every other dealership I have been to, talked with me, gave me a business card, and told me to call them when I was ready, not this place. Then the finance manager came in, and he and the salesperson basically double teamed and bullied me. They tried ever shady sales tactic saying that this deal would not be valid tomorrow, and that once they run my credit, that my credit score would drop and I would not get financing anywhere else. Then they sat there and played the silent game to make me uncomfortable. I also felt obligated because of my bankruptcy on my credit from 2020. By way, I learned that was a lie, it doesn't drop that much, and it doesn't stay on your credit report long. I wanted to leave, but he kept asking "What can I do to for you to take this car home today". I gave him a number, and did not realize until I got home and read the papers that I wanted to take home without purchasing, that my interest was way too much! They didn't let me think! When I got a chance to call the insurance company AFTER I purchased the car, I found out my insurance would increase by $200! I was in tears and very stressed about how I am going to pay for all of this! I immediately called the dealership the next morning, and after getting the run around, and getting a few voicemails, I finally was able to speak to the manager who told me, he was busy and would return my call. He has not. Long story short, I feel taken advantage of. Of course I can't return this vehicle so I am stuck trying to figure out what to do next. Hard lesson learned I guess. To anyone who is thinking of purchasing a car, please read this review and STAY AWAY FROM THIS PLACE!! More

I have bought two cars with this dealership and never had an issue until my most recent car. Everytime they service my car im calling back the next day with issues that I did not have before they fixed it. T an issue until my most recent car. Everytime they service my car im calling back the next day with issues that I did not have before they fixed it. The first time this happened I delt with Will and he was amazing and im glad to see hes still there. This time I brought my car in because the AC hose was leaking into my car. Clogged hose easy fix...i was driving home and turned on the air and it started squeaking really loud to the point I cant use my AC. I called today to inquire about it and my advisor Jon said it was probably debris in there and it will have to work its way out. My husband got heated as it was working fine until it was serviced..now its not. We were told I can never bring my car there again...not a problem..ill gladly go else where More

Buying a car is often a stressful endeavor, but not this time. I was met with a warm, and knowledgeable sales consultant/Cory. He listened to my needs/wants and kept looking for the right SUV. The whole time. I was met with a warm, and knowledgeable sales consultant/Cory. He listened to my needs/wants and kept looking for the right SUV. The whole process was seamless. Talking to the finance department was enlightening as he went thru what I was purchasing and even tips on credit management. They went above and beyond to make this an enjoyable experience. I never felt pressured, rushed or overwhelmed with information. My return trip was the same with additional services and a free car wash. I would recommend this dealership and the professional. Ganley team to anyone looking to purchase a vehicle. I’m so enjoying my new vehicle. Linda G More

I would like to especially say thank you to Cody my salesman (who was absolutely amazing) for making my dreams come true. He went above and beyond for me. I would also like to thank Pete the sales mana salesman (who was absolutely amazing) for making my dreams come true. He went above and beyond for me. I would also like to thank Pete the sales manager. Amazing people! I would definitely recommend buying from them and I would definitely buy from them again in the future. More

Our sales Representative was Devin, we found out he is new and in training. Well Devin you have our vote 💯, Devin and the Ken Ganley team went above and beyond to accommodate us. Thank you all. new and in training. Well Devin you have our vote 💯, Devin and the Ken Ganley team went above and beyond to accommodate us. Thank you all. More