
Ken Ganley Kia Medina
Medina, OH
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Outstanding service provided by Will Williams and your service tech Gene. I came in for 3 recalls on my car and come to find out my back brakes were not installed correctly as Gene said they missed a few service tech Gene. I came in for 3 recalls on my car and come to find out my back brakes were not installed correctly as Gene said they missed a few steps ....my car was serviced at Jiffy lube in Medina NEVER again I was a loyal customer for 4 years well thank you Will I will be coming to Ken Ganley for all of my car needs. Your team prevented a major catastrophe from occuring ..your team of Will and Gene are a true asset to your company thank you again and see you soon ..... Respectfully Mary Jane Sparrow More
I have visited Ken Ganley Kia for repair services several times over the last few years. Each time I have worked with Rachelle Weatherholt and the experience has been off the charts. She is a great communic times over the last few years. Each time I have worked with Rachelle Weatherholt and the experience has been off the charts. She is a great communicator, is very dependable, and is a pleasure to work with. She goes above and beyond to help her customers (which is rare these days), and is the literally best service advisor I have ever worked with. More
I came in for a problem with my AC functions. Mike helped me and took me in explained how long it would take. There ended up being a problem with the install because of the broken pieces and they Mike helped me and took me in explained how long it would take. There ended up being a problem with the install because of the broken pieces and they lent me a loaner for the day until they finished. It was a great experience for something going wrong with mine More
Willy Williams was the best. My service was done right and my car returned cleaner than when I brought it in. He was very knowledgeable about the service my car needed at 50000 m My service was done right and my car returned cleaner than when I brought it in. He was very knowledgeable about the service my car needed at 50000 miles. I highly recommend him. More
So far, they have done most everything right. We’ll see if the holds up for the life of the car. If you can’t tell, I’m a bit skeptical from previous experience at other dealerships We’ll see if the holds up for the life of the car. If you can’t tell, I’m a bit skeptical from previous experience at other dealerships More
We had a truly wonderful experience buying a pre-owned vehicle from Ken Ganley Kia. Our salesman, Stephen Green, was exceptional! He took the time to answer All of our questions, negotiated fairly on our vehicle from Ken Ganley Kia. Our salesman, Stephen Green, was exceptional! He took the time to answer All of our questions, negotiated fairly on our behalf, and made us feel comfortable, confident and respected the entire time. He felt like a friend instead of a salesman. The entire process went very smooth and quick. We are very happy customers. More
Great and knowledgeable staff. The waiting room is comfortable. Receiving messages are a plus to keep up to date with your vehicles progress. The waiting room is comfortable. Receiving messages are a plus to keep up to date with your vehicles progress. More
Brooke was amazing and very helpful but not overwhelming. We knew we could trust her to help us find our new car. she listened to our request and was willing to give us her time and energy. We knew we could trust her to help us find our new car. she listened to our request and was willing to give us her time and energy. More