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Ken Ganley Kia Medina
Medina, OH
712 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful November 28, 2023
Liars cheats deceitful manipulative since I bought my car in 2020 they have did something deceitful. My motor went out 2 1/2 months after I bought the car they replaced it with a used rebuilt motor which dec in 2020 they have did something deceitful. My motor went out 2 1/2 months after I bought the car they replaced it with a used rebuilt motor which decreased the value, gave it back to me with a nonworking air conditioner and blamed it on me, every since I’ve had problems noises with the car which they can’t seem to find it or fix it when my last oil change I’ve been getting free oil changes every three months with my warranty since I got the car three years this last time I sent my daughter not only did they lie to her and manipulate her and didn’t tell her that the warranty had wore out and I was only entitled to nine which I’ve had well over nine , they took her money These are very bad people, and a very bad place and the Better Business Bureau is one of you about them again the thing about it is they never even tried to fix anything or make anything right it was almost as if I broke my motor I just read 60,000 miles More
by Charbe69
Employees Worked With
Adams, Dorea Kellem, Nik Nageotte, Nate Stalnaker, Tessa Thomas
November 27, 2023
Very friendly and helpful staff. Always keeps you informed of everything. The also make sure you get a nice, clean car after servicing. Always keeps you informed of everything. The also make sure you get a nice, clean car after servicing. More
by am16153
Employees Worked With
I don't remember the employee that took care of me.
November 27, 2023
I have always received great service at Ken Ganley Kia. You are treated just as well when you bring your car in for maintenance as you are when you purchase or lease a vehicle. I have purchased and lease You are treated just as well when you bring your car in for maintenance as you are when you purchase or lease a vehicle. I have purchased and leased a vehicle from them and have all of the maintenance taken care of there as well. When my daughter was having a hard time getting an appointment at the Hyundai dealership where she bought her car, I called Ken Ganley Kia and got an appointment for her very quickly. More
by KaraD
Employees Worked With
Kerrnon Moore
November 26, 2023
I have had overall satisfactory service but on a recent service visit 4 bolts underneath the car were not replaced. I left on a long trip only to discover the piece these bolts are supposed to hold in pla service visit 4 bolts underneath the car were not replaced. I left on a long trip only to discover the piece these bolts are supposed to hold in place was hanging down & scraping the pavement. More
by mollij
Employees Worked With
N/A
November 23, 2023
Associates at this location are always kind and courteous. Very thorough and patient. The waiting area is clean and bright and I always look forward to the hot chocolate. courteous. Very thorough and patient. The waiting area is clean and bright and I always look forward to the hot chocolate. More
by Canilucas
Employees Worked With
Service associate
