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Ken Ganley Kia Medina

Medina, OH

4.6
712 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 712 reviews

November 28, 2023

Very clean friendly staff my dealer Barry was great and efficient. The wait time was reasonable from the start to finish.. More

by jessiecapaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban, Kenny Ganley Jr.
November 28, 2023

Liars cheats deceitful manipulative since I bought my car in 2020 they have did something deceitful. My motor went out 2 1/2 months after I bought the car they replaced it with a used rebuilt motor which dec More

by Charbe69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adams, Dorea Kellem, Nik Nageotte, Nate Stalnaker, Tessa Thomas
November 27, 2023

Very Pleasant Professional atmosphere! Sales team (Barry) including Manager (Nate) were very Helpful and informative! More

by 1alifares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban, Nate Stalnaker
November 27, 2023

Very friendly and helpful staff. Always keeps you informed of everything. The also make sure you get a nice, clean car after servicing. More

by am16153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the employee that took care of me.
November 27, 2023

I have always received great service at Ken Ganley Kia. You are treated just as well when you bring your car in for maintenance as you are when you purchase or lease a vehicle. I have purchased and lease More

by KaraD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrnon Moore
November 27, 2023

The experience was wonderful. Everyone was friendly and efficient!! I would highly recommend this place to everyone. More

by Brandare1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Bell, AJ Wright
November 26, 2023

I have had overall satisfactory service but on a recent service visit 4 bolts underneath the car were not replaced. I left on a long trip only to discover the piece these bolts are supposed to hold in pla More

by mollij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 28, 2023 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Please contact us at (234)343-0917 when you have an opportunity, and we will be more than happy to try and turn your experience around. Thank you again for your feedback. It helps us to get even better.

November 26, 2023

Took too long. They kept playing the shell game with me. They won. Would not recommend them. More

by sbeckman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian?
Nov 28, 2023 -

Ken Ganley Kia Medina responded

Sbeckman, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (234)343-0917. We look forward to hearing from you.

November 25, 2023

Was greeted right away very friendly service completed in less.than a hour.even walked me to my car More

by farrwilliam1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Coleman
Nov 28, 2023 -

Ken Ganley Kia Medina responded

Hi Farrwilliam1983, we are very happy to have provided you with such a positive experience! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Associates at this location are always kind and courteous. Very thorough and patient. The waiting area is clean and bright and I always look forward to the hot chocolate. More

by Canilucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
Nov 25, 2023 -

Ken Ganley Kia Medina responded

Canilucas, thank you for your kind review; we are happy to pass along your amazing comments to the team here at Ken Ganley Kia Medina! We look forward to your next visit! Take care!

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