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Ken Ganley Kia Medina

Medina, OH

4.8
1,309 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,309 reviews

August 20, 2021

The service was great. The Technician was superb. upon arrival through completion of the job. He offered if I needed a ride, he also told me where I could get refreshments from. I just like doing nudist More

by TAMJAM59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 20, 2021 -

TAMJAM59 responded

Tire rotation, inspection of the engine, fuel rrgills

Aug 20, 2021 -

TAMJAM59 responded

I’ve been dealing with Ken Ganley for 7 years now. The only place I purchase my vehicles. Also, I sent a guy name Derrick, and Renae Gray to purchase a vehicle. They got a 2022 Kia Sportage

August 20, 2021

Always professional and respectful. They keep me informed and are detailed in the explanation of the work completed. Facility is clean and inviting. GOOD PEOPLE. I'LL BUY MY NEXT NEW CAR THERE! Lou Basile More

by LOUBASILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Thomas
Aug 20, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you had a great experience!

August 20, 2021

My 1st experience was disappointing 😞 I felt pressured My 1st experience was disappointing 😞 I felt pressured at the time When I got home going thru the dash menu I found the tire pressure where all wr More

by TINKERER727
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ Deertz 9. , DJ Deertz
August 20, 2021

Such a great dealership!! Mike and Maria went above and beyond to get me in a car I absolutely LOVE!!! My credit was a mess, and still found a way!!! Thank you again! More

by Tracyfoster7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 20, 2021

My overall experience at this dealership was fantastic, from the greeting at the front desk to the professionalism of my Sales Consultant Mr. Keonta Bell 💯 More

by georgekrska1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Stalnaker, Keonta Bell, AJ Wright, Brittany Kennard, Tessa Thomas
Aug 20, 2021 -

georgekrska1979 responded

I would highly recommend Ken Ganley Kia to my friends and family or anyone looking to purchase a new car. The professionalism of my Sales Consultant Keonta Bell and Finance Advisor A.J. Wright was a great experience and a very welcome part of my new car buying experience. I'm very satisfied 💯

Aug 20, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review!

Aug 20, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 19, 2021

I didn’t get floor mats for my 2020. I was told to buy separately. I’ve never experienced this with any other car dealerships. More

by SHAEKELERMANN96
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Aug 20, 2021 -

Ken Ganley Kia Medina responded

Please give us a call at (330)721-9500 extension 2147 so we can resolve the situation.

August 19, 2021

Staff are Polite , kind , pleasant and very helpful. Job is done in a timely manner.. Waiting period is reasonable. The service is great. Reliable job More

by Matilda Sumo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Patrick MuLLI
Aug 20, 2021 -

Ken Ganley Kia Medina responded

We are happy to hear you had a great experience with our service department!

August 19, 2021

I was at the dealers on August 11, 2021. Was in such an amazing month of how friendly and helpful everybody was to me. I was there for an oil change. I got to meet with the most friendly person in my life More

by JULIADAVIS2468
Recommend Dealer
Yes
Employees Worked With
Judy?
Aug 20, 2021 -

Ken Ganley Kia Medina responded

Thank you for the kind words! We are happy to hear you had a great experience with our service department and Judy!

Aug 24, 2021 -

JULIADAVIS2468 responded

I am almost 70 years old and have done a lot of different deals. To see how I was treated there was an utter amazement to me of how friendly everybody there was especially the ones that I dealt with on the 11th. Hopefully things will be the same when I return.

August 19, 2021

They were very professional and everything I asked them to check was done so and more. I felt the work was done efficiently and on time. More

by PAMFLYNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 20, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 19, 2021

John did a great job going explaining the work that needed to be done versus work that could wait. I didn't feel pressured to get all services at once. I also appreciated that the mechanic was thoroug More

by Connie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service
Aug 20, 2021 -

Ken Ganley Kia Medina responded

Thank you for the review, Connie!

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