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Ken Ganley Kia Medina

Medina, OH

4.8
1,306 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,306 reviews

August 10, 2021

Awful. No communication. Ripoffs if you aren’t smart. Constant back and fourth with them. They put wrong color bumper on when when first fixed. They tried to make it better by offering my 3 years free se More

by STEFFY2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Bell, Keonta Bell, David Wrice, AJ Wright, Judy Wesner, Tessa Thomas
August 09, 2021

Nice people, good service they work hard to get the work done on your car in a timely manner. Sales people are great as well More

by SMONEY69420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Maglakelidze, Brittany Kennard, Mariah Rohn
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 09, 2021

Poor management, we waited over an hour for financing to have time for us. Sales didn’t disclose the car didn’t have keyless entry More

by kstout1970
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ Deertz
August 09, 2021

Purchased 2 KIA’s from there & happy w/services on both. Wish they had new Sorento to look at, only a corvette.Thank You KIA More

by CKKJMK82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service area
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear you have had positive experiences with our dealership.

August 09, 2021

Very nice car. Dependable.Sales people were very nice. Have had many complements on about how nice it is. Would recommend it to many people More

by PARRISHSANDRA45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Deertz
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you!

August 09, 2021

Damon, John, Judy and Guy were very helpful when I contacted Kia regarding leasing a car. Everyone was very friendly and they answered our questions. More

by CSTARK0601
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Damon Swan, John Lawson, Judy and Guy, Judy Wesner
Feb 03, 2022 -

Ken Ganley Kia Medina responded

We are happy to hear you had a positive experience working with our team!

August 09, 2021

Great experience and knowledgeable sales staff and easy to work with. The process was smooth from start to finish. They were very patient helping me find the right vehicle for me. More

by PINGMAN7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Urban, Nik Nageotte, David Wrice, Brittany Kennard, Tessa Thomas
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 09, 2021

Sales person was very attentive and made sure she covered all details for the vehicle that I purchased. The service was not long at all. More

by Mzmika41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

August 08, 2021

My Experience here was great. Everyone was very nice would Definitely recommend going there. Scott was very great if you need a new car go and see Scott he was very friendly More

by TIFFANYJOHNSTON1483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott carlson, AJ Wright
Aug 13, 2021 -

Ken Ganley Kia Medina responded

Thank you so much, Tiffany!

Aug 13, 2021 -

TIFFANYJOHNSTON1483 responded

Your very welcome

August 08, 2021

Barely got a test drive in. Vance didn’t want testing the car on the freeway. Intimidation tactics. This dealer is a classic case of how to bully a customer into capitulating. I think Halleen Kia is probably More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vance
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hi Jason, please give us a call at (330)721-9500 extension 2147. We would be happy to give you a proper test drive and we apologize that wasn't offered to you initially.

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