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Ken Ganley Kia Medina
Medina, OH
1,326 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
August 03, 2021
Always quick and painless. everyone Is friendly the service is always done right. When I call I usually get an appointment right away. Keep up the good work service is always done right. When I call I usually get an appointment right away. Keep up the good work More
by MATTMOSES2003
Employees Worked With
Service department
August 03, 2021
Total experience was exceptional! Our sales representative Damon Swann was the best! The whole transaction from beginning to driving away was great. Would recommend this dealership to anyone l representative Damon Swann was the best! The whole transaction from beginning to driving away was great. Would recommend this dealership to anyone looking to purchase a car! More
by HDBTRINITY
Employees Worked With
Damon Swann
August 03, 2021
Service was great and went quicker than the quoted time. Michael Patrick was kind and courteous. The waiting area is clean and has snacks and beverages to enjoy while we wait.. We really love the free car w Michael Patrick was kind and courteous. The waiting area is clean and has snacks and beverages to enjoy while we wait.. We really love the free car washes too! More
by TRSABOL
Employees Worked With
Micheal Patrick
August 03, 2021
I got a recall notice so I made an appointment. I took the car in and waited for at least an hour and then they came to me and said they had to order the part. Now, they knew what the recall was for so wh the car in and waited for at least an hour and then they came to me and said they had to order the part. Now, they knew what the recall was for so why didn't they have the part ready for my appointment? Sooo, now another appointment. By the way, I have to drive from Wooster, OH to Medina, OH for the service. So I came back again. I wait another hour and then they come back to me and say the part is damaged So, another part has to be ordered and ANOTHER trip to Medina. I realize the dealer had no control over the damaged part. We have never owned a Kia before, and already 3 recalls, I think. Hmmmm More
by CINDYGOLFERWCC
Employees Worked With
Service
August 03, 2021
Very efficient and made the purchase a breeze. Jeremy was very pleasant and was happy to please me. David had everything ready for the financing for me to sign. Everyone was very friendly and willing to help very pleasant and was happy to please me. David had everything ready for the financing for me to sign. Everyone was very friendly and willing to help. More
by 1028breeze
Employees Worked With
Jeremy , David Wrice
August 03, 2021
Always efficient. Can get an appointment quickly. They always was my car and offer to walk me out when the service is completed. I live that Nick comes to say hello even though it has been years since my always was my car and offer to walk me out when the service is completed. I live that Nick comes to say hello even though it has been years since my purchase. More
by DIANEBODNER
Employees Worked With
Nick
August 03, 2021
Very nice clean staff with excellent they were very friendly smiling all the time answering our questions it's an excellent place to go and thank you for your service friendly smiling all the time answering our questions it's an excellent place to go and thank you for your service More
by Donna
Employees Worked With
Mike Harb
