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Ken Ganley Kia Medina
Medina, OH
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,327 reviews
August 03, 2021
Very nice clean staff with excellent they were very friendly smiling all the time answering our questions it's an excellent place to go and thank you for your service friendly smiling all the time answering our questions it's an excellent place to go and thank you for your service More
by Donna
Verified CustomerEmployees Worked With
Mike Harb
August 03, 2021
Everyone was very friendly and helpful! This is our third used car purchased at Ken Ganley Kia. We will continue to purchase cars from this dealership in the future and will also recommend it to others. used car purchased at Ken Ganley Kia. We will continue to purchase cars from this dealership in the future and will also recommend it to others. More
by Lori Coates
Employees Worked With
Vance. He was friendly, helpful and kept our payments exactly where we wanted them to be!! , David Wrice
August 03, 2021
All good. Mike polite. Called when completed. Seamless. Work performed was a safety recall. Auto had only 3900 miles. Easy to make appointment and schedule. Now this survey beginning to be pain Work performed was a safety recall. Auto had only 3900 miles. Easy to make appointment and schedule. Now this survey beginning to be pain More
by Private
Employees Worked With
Mike
August 03, 2021
The person who waited on me helped with my extended warranty getting info into the new system. Helpful to get my brake job done. Just very helpful. warranty getting info into the new system. Helpful to get my brake job done. Just very helpful. More
by DONANNGLASS
Employees Worked With
Service
August 03, 2021
We had a great experience We are happy with our purchase We had a great experience We are happy with our purchase The vehicle was very clean and a good price. Our experience with customer service was We had a great experience We are happy with our purchase The vehicle was very clean and a good price. Our experience with customer service was wonderful More
by Angela
Employees Worked With
DJ Deertz
August 03, 2021
They provided great service. They were easy to work with. No pressure sales was terrific. They found out what I wanted and provided the exact vehicle I was looking for with. No pressure sales was terrific. They found out what I wanted and provided the exact vehicle I was looking for More
by ED
Employees Worked With
Dorea Kellem, Chad Emerson, David Wrice
August 03, 2021
Came in with an appointment for a basic oil change and scheduledmaintenance. I asked about someone possibly putting my new plates on as the screw was stripped and was told that would be no problem. I wait scheduledmaintenance. I asked about someone possibly putting my new plates on as the screw was stripped and was told that would be no problem. I waited 2.5 hours. I finally went up to ask how much longer it would take and was told it was done but they were waiting on some paperwork from the tech. Eventually I was given my papers and told I was good to go seemingly without them ever getting the papers from the tech. Who knows how long I would've had to wait if I hadn't gone up and asked. My plates also weren't put on. Not a big deal, but don't say you can do it if you're too busy to actually get it done. More
by JESS_STARR09
Employees Worked With
I went straight to service department on this visit
August 03, 2021
Knowledgeable and friendly staff, especially Bryan our salesperson. Quick and easy process with no pressure to upsell. Got a good deal on my trade in and lease. salesperson. Quick and easy process with no pressure to upsell. Got a good deal on my trade in and lease. More
by AMYBETH5907
Employees Worked With
Bryan
August 03, 2021
The staff in the service center is absolutely amazing! They helped me out so much from financial support to taking you into the shop so you can see yourself what they’re talking about on your car. I’ve al They helped me out so much from financial support to taking you into the shop so you can see yourself what they’re talking about on your car. I’ve always had great experiences at Ken Ganley Medina, thank you ! More
by Bellerenee5
Employees Worked With
Jacob
August 03, 2021
Service Department top notch! Easy to schedule appointment online. Everyone in Service Department cordial, polite, and apologized for car wash being inoperable. Changed my license plate holders fo appointment online. Everyone in Service Department cordial, polite, and apologized for car wash being inoperable. Changed my license plate holders for me. More
by DMALSON77
Employees Worked With
All service employees
