Ken Ganley Kia Medina

Always on time with repairs and don’t pressure you when you visit. Vehicle handled with care and always comes out clean after service. Dealer is top notch you visit. Vehicle handled with care and always comes out clean after service. Dealer is top notch More

For starters Rob the finance manager in the Media store is completely clueless and how he got his position is beyond me. He's a total snake scam artist and doesn't belong in a position of power. He belongs is completely clueless and how he got his position is beyond me. He's a total snake scam artist and doesn't belong in a position of power. He belongs scrubbing the toilets. He is rude disrespectful and has no idea how to follow simple legal instructions given by Kia corporate themselves. Then let's move to the sales team and how much the scam and lie to take advantage of the customer just to earn a buck. They make up all kinds of lies just to get you in to a car you can't afford and when you tell them no they become heartless and try to pick on your nerves with every guilt trip possible ask Brian in the Media store who told me, my mother in law and husband bold face lies but reassured us that he left his family emergency to help us out cause I was pregnant but yet lied to the point where we where discussed by him and his sleazy tactics that we left more pissed off than when we came in cause he completely wasted our time. In final the whole Media store is filled with so much scam and sleaze that once my lease is done I will not be returning to that store and may just give up on the Kia brand especially after my first 2020 soul was a total lemon and we had to put a claim in with Kia cooperate to return it and get a new one after 2 years of issues(4 transmissions, 2 engines, 1 electrical hub repair, 1 transmission plug repair) and the lack of documentation done on the dealers end is crazy(not keeping proper records, not documting mileage). This dealer is a total joke and how they don't have lawsuits is amazing to me! One thing is for sure the need to fire Rob asap he's horrible! More

No waiting, I was taken care of right away. I just needed a new battery for the Remote starter bob. I had been to two other Kia service centers and they couldn’t help me. a new battery for the Remote starter bob. I had been to two other Kia service centers and they couldn’t help me. More

The service department is great, very clean and organized. All the employees were very knowledgeable. The work was performed properly and prompt, they even took the time to explain a few things I w organized. All the employees were very knowledgeable. The work was performed properly and prompt, they even took the time to explain a few things I will need in the future. More

I do appreciate the wonderful service. You are checked in promptly. My sunroof is still rattling. I wii make appointment in the near future.Thankd promptly. My sunroof is still rattling. I wii make appointment in the near future.Thankd More

I have been purchasing cars from this dealership for years. The people at Kia have always been friendly and always helped me get the best price possible. years. The people at Kia have always been friendly and always helped me get the best price possible. More

Accurate, on time and efficient. Did work they were supposed to and actually didn’t do tire rotation because they determined it was not necessary. supposed to and actually didn’t do tire rotation because they determined it was not necessary. More

Great experience with D. J. and with all of the staff at Ken Ganley KIA dealership. I would definitely recommend other go there for a new vehicle. Ken Ganley KIA dealership. I would definitely recommend other go there for a new vehicle. More