Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Kia Medina
Medina, OH
1,327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,327 reviews
August 03, 2021
Very professional. Helped with any questions. Asked if we needed anything multiple times. Test drove with us. Nice dealship. Would recommend. Got me into the car quickly. needed anything multiple times. Test drove with us. Nice dealship. Would recommend. Got me into the car quickly. More
by DOLLEYES90
Verified CustomerEmployees Worked With
Tad Ries, David Wrice, Tessa Thomas
August 03, 2021
I really liked this dealer until after the sale. The sale went fine. I felt that I received a good price and a fair price for my trade in. The problem I have with them is the customer service after the sale went fine. I felt that I received a good price and a fair price for my trade in. The problem I have with them is the customer service after the sale was finalized. I called 3 times 3 days in a row and each time left a message. That was over a week ago and I still have not received a return phone call. I have issued a complaint about this with Kia. More
by LWSABO
Employees Worked With
David Wrice
August 03, 2021
I had a great experience here purchasing a used car. They worked extra to get me the most bang for my buck in financing. Thank you! worked extra to get me the most bang for my buck in financing. Thank you! More
by amyheflinger
Employees Worked With
Vance Jevon was great!, Olga Maglakelidze
August 03, 2021
They are great been dealing with them kind curious and seems to know the product they are always friendly and the place is clean and snacks also. seems to know the product they are always friendly and the place is clean and snacks also. More
by JGRAMMIE10
Employees Worked With
Only worked with service know no names
August 03, 2021
Was very pleased with the service, for my very first time there. I leave in Cleveland, so the drive is alittle long. But I was satisfied. there. I leave in Cleveland, so the drive is alittle long. But I was satisfied. More
by BCRUZN3
Employees Worked With
Don't know the mames in service dept.
August 03, 2021
Matt was very helpful through the entire process. he was kind and even though the process was a little stressful he made it easier and made sure my needs were met. kind and even though the process was a little stressful he made it easier and made sure my needs were met. More
by KELSEASBROWN
Employees Worked With
matt
August 03, 2021
Buying experience and customer service during the transaction was great. Vehicle was nice and trade in went well. But the $40,000 vehicle blew a transmission within a week. Cost me $5000 to fix. The transaction was great. Vehicle was nice and trade in went well. But the $40,000 vehicle blew a transmission within a week. Cost me $5000 to fix. The dealership has since become totally unresponsive and won't get back to me. More
by DWAYNEZPA
Employees Worked With
Josh
August 03, 2021
I will always by Kia product, You stand behind your product. Customer service is second to none. Keep doing what your doing because it is working. product. Customer service is second to none. Keep doing what your doing because it is working. More
by FORTCHARICE
Employees Worked With
Service dept staff
August 03, 2021
Had a service appointment for 8 in the morning. I dropped it off the day before ad I didn’t want to wait in the waiting area with COVID-19. They call me at 12 with a update on what else needed to be done and it off the day before ad I didn’t want to wait in the waiting area with COVID-19. They call me at 12 with a update on what else needed to be done and they were work on my oil change and tire rotation. I got there 11/2. And still had to wait 40 minutes as it wasn’t done. They told me they take people waiting on there vehicles for. What was the point of make a appointment a them saying I could drop it off the night before. They said to put a note on the key drop saying. Had a appointment. I did that More
by JPALMER280
Employees Worked With
Service
