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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,294 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,294 reviews

September 09, 2024

Always quick to get my car taken care of. Friendly staff who are able to answer any questions or concerns. More

by Abv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams
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Sep 13, 2024 -

Ken Ganley Kia Medina responded

Abv, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

They where nice, but I think I got talked into the extra coverage that I didn't want More

by Trixie710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nigel Bennett, Charles Leftridge
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Sep 08, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 06, 2024

Ken Ganley will be my go to dealership from here on out! The customer service is unmatched More

by Emilymae479
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Harvey, Charles Leftridge
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Sep 07, 2024 -

Ken Ganley Kia Medina responded

Emilymae479, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2024

This dealership is amazing. I can always trust them to take care of my car and me. Everyone is always so nice and helpful. As a young car owner, I always know that I can come he More

by JennaBranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
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Sep 07, 2024 -

Ken Ganley Kia Medina responded

Jennabranch, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience!

September 05, 2024

I have been a very satisfied customer for over 10years. Damon Swann makes sure I get the car I want and does it very efficiently. I give him 5 stars. More

by Char1942
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Swann
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Sep 07, 2024 -

Ken Ganley Kia Medina responded

Char1942, we are so pleased you enjoyed your visit to Ken Ganley Kia Medina! We're glad to hear Damon delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 05, 2024

Quick and friendly service and they always have me in and out quickly! Would recommend Ken Ganley Kia - Medina! More

by Tiffany
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Witham
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Sep 07, 2024 -

Ken Ganley Kia Medina responded

Tiffany, we are so pleased you enjoyed your visit to Ken Ganley Kia Medina! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 04, 2024

I don't like the fact that before signing for the car. The dealer said I get 2 free oil changes. But the next guy added the 200$ to my bill on the contract for maintenence More

by mindy.roland18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wright, Mike Boston
Report | Print
Sep 07, 2024 -

Ken Ganley Kia Medina responded

Hi Mindy, we think there was a misunderstanding. You do receive 2 complementary oil changes on the dealership. The 200 that you see on your paperwork is to document it in our service system. The cost is subtracted from the sale price of the car making them free. I am having your finance manager reach out to you now to go over this and clear any confusion.

September 04, 2024

Very good dealership easy to work with Great sales team outstanding service Nigel did a great job More

by williambrown123423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, Nigel Bennett, Alexis Vance, John Adams, Will Williams, Vincent Viscusi
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Sep 07, 2024 -

Ken Ganley Kia Medina responded

Hi Williambrown123423, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

September 04, 2024

Very good at helping me get what I needed. Understanding what I could not go over. More

by Tltoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
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Sep 07, 2024 -

Ken Ganley Kia Medina responded

Tltoy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 03, 2024

Ken Ganley dealership was welcoming, friendly, and professional. There was no high pressures sales. I would recommend. More

by Sharonbuccitelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianna Maldonado, Moe Odetellah, Charles Leftridge
Report | Print
Sep 06, 2024 -

Ken Ganley Kia Medina responded

Sharonbuccitelli, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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