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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,327 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,327 reviews

September 04, 2024

Very good at helping me get what I needed. Understanding what I could not go over. More

by Tltoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
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Sep 07, 2024 -

Ken Ganley Kia Medina responded

Tltoy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 04, 2024

I don't like the fact that before signing for the car. The dealer said I get 2 free oil changes. But the next guy added the 200$ to my bill on the contract for maintenence More

by mindy.roland18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wright, Mike Boston
Report | Print
Sep 07, 2024 -

Ken Ganley Kia Medina responded

Hi Mindy, we think there was a misunderstanding. You do receive 2 complementary oil changes on the dealership. The 200 that you see on your paperwork is to document it in our service system. The cost is subtracted from the sale price of the car making them free. I am having your finance manager reach out to you now to go over this and clear any confusion.

September 03, 2024

Ken Ganley dealership was welcoming, friendly, and professional. There was no high pressures sales. I would recommend. More

by Sharonbuccitelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianna Maldonado, Moe Odetellah, Charles Leftridge
Report | Print
Sep 06, 2024 -

Ken Ganley Kia Medina responded

Sharonbuccitelli, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 02, 2024

Associate was very friendly and provided all of the necessary information for my visit. She made my visit comfortable by letting me know all of the amenities available. More

by lrugg930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
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Sep 06, 2024 -

Ken Ganley Kia Medina responded

Hi Lrugg930, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Rachelle!

September 01, 2024

Would recommend this dealership to anyone. Paul Seeley was very knowledgeable and provided great customer service. More

by Timmerb69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Seeley, Vince Lombardo
Report | Print
Sep 06, 2024 -

Ken Ganley Kia Medina responded

Timmerb69, we are so happy to read such a great review about Ken Ganley Kia Medina! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 01, 2024

Leased a new 2025 Kia Sportage from Ganley Kia in Medina. My salesman was Lance Bell. Lance was very knowledgeable about all Kia’s on the lot from hybrids to regular vehicles. Was honest and not pushy about More

by frankjamesbodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Bell, Nik Nageotte, Gianna Maldonado, John Coco
Report | Print
Sep 06, 2024 -

Ken Ganley Kia Medina responded

Frankjamesbodi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

August 31, 2024

Had a great experience and would not hesitate to return. That is saying a lot nowadays! More

by Drmarc4406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban, AJ Wright
Report | Print
Sep 06, 2024 -

Ken Ganley Kia Medina responded

Drmarc4406, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2024

Every time I come here for service it is always great! Rachelle does such a great job taking care of me!! I would definitely recommend, she is wonderful! More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Report | Print
Sep 06, 2024 -

Ken Ganley Kia Medina responded

Kelsey, thank you so much for your high rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 31, 2024

Great experience! Was welcomed immediately. Had discussion regarding my preferences. Leo Bonielli was very professional & extremely patient. More

by sunnyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Leo Bonilla, Lance Bell, Nik Nageotte, Gianna Maldonado
Report | Print
Sep 06, 2024 -

Ken Ganley Kia Medina responded

Hi Sunnyb, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Had normal service (oil change and tire rotation) and recall repairs completed. Staff was very friendly and courteous. Repairs were done on a timely fashion More

by autumnstarr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Stalnaker, John Adams, Mike Mullins, Rachelle Weatherholt, Jarrod Broucher, Will Williams, Kyle Witham, Kobe Whalen
Report | Print
Sep 05, 2024 -

Ken Ganley Kia Medina responded

Hi Autumnstarr1, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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