Ken Ganley Kia Medina

Was great to work with at first but became xxxxxxxx after the vehicle was bought, don’t receive trade in money till months after, didn’t get plate at all and isn’t easy to work with. Sales kid left during th the vehicle was bought, don’t receive trade in money till months after, didn’t get plate at all and isn’t easy to work with. Sales kid left during the deal and nobody got ahold of anyone to notify that things would be behind and now are saying things that aren’t true and being arrogant. More

Great Fast , answered everything i needed it made things better and my car buying experience worth it better and my car buying experience worth it More

Professional, friendly. The folks here were super kind, the waiting area was nice, and they didn't take all day like some dealers. The folks here were super kind, the waiting area was nice, and they didn't take all day like some dealers. More

Everyone is very knowledgeable about the vehicle's they sell. And very polite to everyone. sell. And very polite to everyone. More

Good well trained personnel…easy to deal with, nice, back room personnel Jessica G. very helpful room personnel Jessica G. very helpful More

Great customer service and professionalism. They’re the only dealership I use and plan on using. They’re the only dealership I use and plan on using. More

Very kind, quality work, quick and painless experience. This is where I get my kia serviced This is where I get my kia serviced More

First visit there. My own dealership told me I would have to wait three or more days for a part that was crucial for us to leave for out of town with the car in just a My own dealership told me I would have to wait three or more days for a part that was crucial for us to leave for out of town with the car in just a couple days. After making a few calls on my own, I found that the parts department at Ken Ganley Kia Medina had the part I needed. I made the ride out there, purchased it and then the service department put it on my car while I waited. I had no appointment, but they still got me in. Their dealership out in Medina is really nice and every employee I dealt with were just amazing......(a big thank you to Dwayn in the parts department!) And let me tell you about the parts department out there......they have an extensive parts department for your Kia vehicles!!!!! If I lived closer to this dealership, that's where I would be taking both of my Kias for everything. And when I'm ready to buy another vehicle, I plan to look there first. If their customer service is that good for someone that is not a regular customer of theirs, I can't imagine how great it is for the people that actually are their customers. Thank you Ken Ganley Kia of Medina and all the employees I dealt with that day. More

Willi Williams did a very good job of checking me in and taking care of me. The job was done fine and in a reasonable time. taking care of me. The job was done fine and in a reasonable time. More

They are friendly and helpful, good service. When you are waiting at lobby, they provide snacks and drinks for you, that’s very thoughtful. When you are waiting at lobby, they provide snacks and drinks for you, that’s very thoughtful. More