
Ken Ganley Kia Medina
Medina, OH
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The entire process purchasing our daughter's 1st car was exceptional. Both sales and finance teams showed great professionalism and knowledge. Their transparency and willingness to answer all our questions exceptional. Both sales and finance teams showed great professionalism and knowledge. Their transparency and willingness to answer all our questions made the decision-making process smooth and stress-free. Also, the customer service we received from the sales consultant Yancey Sanchez was outstanding. During every interaction he was communicative, friendly, and accommodating. We HIGHLY recommend him!! The vehicle delivery was fast and the car was presented in immaculate condition, exceeding our expectations. Thank you Yancey and the entire Kia store. Our daughter LOVES her new car! More
I had one of the most genuine experiences. ..my associate was Corvey ...he treated me with such great respect...grace..patience..honesty...and never felt pressured... he was extremely knowledge ..my associate was Corvey ...he treated me with such great respect...grace..patience..honesty...and never felt pressured... he was extremely knowledgeable and assisted me on my path... every step that was taken truly felt and was him looking out for my best interest... I am truly grateful to have had him and all the work he has done to not only exceed my expectations.. but guiding me through the process which was priceless.. the finance departmant was stellar.. he jad my best interest at hand as well.. and exceeded my expectation ... i truly cannot express enough my admeration and respect i have for these guys... truly. Truly so beyond grateful .. More
Nigel went above and beyond to make a deal happen that I needed in a timely manner. My husband and I drove 3 1/2 hours from out of state because of the cleanliness and professionalism of this dealership. Th needed in a timely manner. My husband and I drove 3 1/2 hours from out of state because of the cleanliness and professionalism of this dealership. The particular pre owned Jeep I was searching for, looked just as good as the new inventory that they have on their lot. If I were to buy another vehicle, I would definitely be looking here first! More
Everyone is friendly and helpful when you go in for service. They tell you what you need and what you will eventually need to do. service. They tell you what you need and what you will eventually need to do. More
This is my 3rd time purchasing a Kia. Ken Ganley Kia in Medina was by far the best experience. Not only did I receive amazing service Leo made me feel like family. Everyone was so kind an Ken Ganley Kia in Medina was by far the best experience. Not only did I receive amazing service Leo made me feel like family. Everyone was so kind and wanted to make sure that the sometimes stressful process of buying a car wasn't stressful here! Thanks to everyone! Special shout-out to Vince as well who made those numbers work! More
The service agent was knowledgeable and cooperative. This dealership is clean and efficient. Everyone is very friendly. I am completely satisfied. This dealership is clean and efficient. Everyone is very friendly. I am completely satisfied. More
Sales staff was quick to help and friendly. Finance department was extremely slow and had issues. I purchased a used vehicle. When it was cleaned some type of product was placed on the rubber f Finance department was extremely slow and had issues. I purchased a used vehicle. When it was cleaned some type of product was placed on the rubber floor mats and brake pedals. It made them extremely slippery and a hazard to drive. More
Had an oil change scheduled and they did a full inspection on the car and found I had a tie rod ready to break. Their price beat others by 25%. Thank you for your keen eye to detail and for the inspection on the car and found I had a tie rod ready to break. Their price beat others by 25%. Thank you for your keen eye to detail and for the very favorable price I received. More