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Ken Ganley Kia Medina

Medina, OH

4.8
1,327 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,327 reviews

July 20, 2024

The service agent was knowledgeable and cooperative. This dealership is clean and efficient. Everyone is very friendly. I am completely satisfied. More

by CoachJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Ganley Jr. , Will Williams
Jul 21, 2024 -

Ken Ganley Kia Medina responded

Coachjoe, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2024

Sales staff was quick to help and friendly. Finance department was extremely slow and had issues. I purchased a used vehicle. When it was cleaned some type of product was placed on the rubber f More

by dsjacobs706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Mike Boston
Jul 23, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 19, 2024

The service provided is second to none Outstanding! !! My service provider Will was extremely helpful and informative. More

by Graz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Jul 21, 2024 -

Ken Ganley Kia Medina responded

Graz10, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 19, 2024

Had an oil change scheduled and they did a full inspection on the car and found I had a tie rod ready to break. Their price beat others by 25%. Thank you for your keen eye to detail and for the More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams
Jul 20, 2024 -

Ken Ganley Kia Medina responded

Jv, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

July 19, 2024

Wonderful experience, Mike and Kenny were very helpful and kind.there was another lady working there that was very sweet to me More

by robbo36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Wesner, Kenny Ganley Jr., Mike Boston
Jul 21, 2024 -

Ken Ganley Kia Medina responded

Robbo36, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

July 18, 2024

Easy process with Corvay. I’m very happy with my car and the experience of purchasing it More

by Fsettanni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corvay Chapman
Jul 20, 2024 -

Ken Ganley Kia Medina responded

Fsettanni, thank you for your kind review; we are happy to pass along your comments to Corvay and the team here at Ken Ganley Kia Medina! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Everyone was friendly, helpful, patient, especially our salesman, Lou. The building and restrooms were clean. More

by ritt_ramsier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla, Charles Leftridge
Jul 18, 2024 -

Ken Ganley Kia Medina responded

Ritt_ramsier, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 07, 2024

Our salesman Mohamed was very knowledgeable about our car, and even took time on his day off Sunday to finish all the paperwork and go completely through our new car, and there was a lot to go through. More

by rbrwkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Ganley Jr., Mohamed Ismail
Jul 08, 2024 -

Ken Ganley Kia Medina responded

Rbrwkr, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Mohamed here at Ken Ganley Kia Medina. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 24, 2024

Great atmosphere, great people willing to go above and beyond to get you what your looking for. More

by Rosemary.merkosky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ishmael Whitworth, Kenny Ganley Jr.
Jun 26, 2024 -

Ken Ganley Kia Medina responded

Hi Rosemary.merkosky, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2024

Let's start with the positive. Chris the salesman was very nice and returned calls within a timely fashion. That's where it stops for the positive. Ken Ganley Jr. doesn't return More

by todd_ayres1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenny Ganley Jr., Chris Rutkowsky
Jun 21, 2024 -

Ken Ganley Kia Medina responded

Here at Ken Ganley Kia Medina, we strive for excellence, and are disappointed to hear that you received anything less. After looking into your concern, our team seemed to have resolve the issue for you and explain that the title was sent- just not received on your end. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Ken Ganley Kia Medina

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