
Ken Ganley Kia Medina
Medina, OH
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The service agent was knowledgeable and cooperative. This dealership is clean and efficient. Everyone is very friendly. I am completely satisfied. This dealership is clean and efficient. Everyone is very friendly. I am completely satisfied. More
Sales staff was quick to help and friendly. Finance department was extremely slow and had issues. I purchased a used vehicle. When it was cleaned some type of product was placed on the rubber f Finance department was extremely slow and had issues. I purchased a used vehicle. When it was cleaned some type of product was placed on the rubber floor mats and brake pedals. It made them extremely slippery and a hazard to drive. More
Had an oil change scheduled and they did a full inspection on the car and found I had a tie rod ready to break. Their price beat others by 25%. Thank you for your keen eye to detail and for the inspection on the car and found I had a tie rod ready to break. Their price beat others by 25%. Thank you for your keen eye to detail and for the very favorable price I received. More
Our salesman Mohamed was very knowledgeable about our car, and even took time on his day off Sunday to finish all the paperwork and go completely through our new car, and there was a lot to go through. car, and even took time on his day off Sunday to finish all the paperwork and go completely through our new car, and there was a lot to go through. He had a family birthday to attend, but still we never felt rushed and answered all of our questions. He did an outstanding job. It was an overall great experience with Kia in Medina. More
Let's start with the positive. Chris the salesman was very nice and returned calls within a timely fashion. That's where it stops for the positive. Ken Ganley Jr. doesn't return Chris the salesman was very nice and returned calls within a timely fashion. That's where it stops for the positive. Ken Ganley Jr. doesn't return phone calls. Who ever does the paperwork side to make sure that proper paperwork like the title has failed. Temp tag expires and no title in hand. Thanks for making this a pleasant buying experience. Stay away!!! More