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Ken Ganley Kia Medina

Medina, OH

4.8
1,301 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,301 reviews

April 07, 2025

Will Williams awesome. Took great care of me and showed me all around. We’ll be back More

by Danedonaldson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Apr 11, 2025 -

Ken Ganley Kia Medina responded

Thank you for the 5 stars Dan! We’re thrilled to hear that Will Williams took great care of you and made your experience a positive one. We look forward to seeing you again soon at Ken Ganley Kia Medina!

April 01, 2025

Pleasure to do business with this dealer. The salesman ( Mike Boston) was excellent to do business with. Very fair deal for a new vehicle. More

by glg1605
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Apr 07, 2025 -

Ken Ganley Kia Medina responded

Hi Glg1605, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

April 01, 2025

Don't believe the online rate finder it's a bait and switch go somewhere else More

by troy.brown75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Duane Padayachi
Apr 11, 2025 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 30, 2025

Awsome service. Noticed a trim piece needing replaced and took care of prior to the end of visit. They go above and beyond. More

by poffenbaugh_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullins
Apr 04, 2025 -

Ken Ganley Kia Medina responded

Poffenbaugh_d, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

March 29, 2025

Medina’s Ken Ganley Kia is a great place to visit if you’re looking for a new vehicle. They make every attempt to meet the wants and needs of their customers. This starts with the salesperson who helps More

by Marjorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Mar 30, 2025 -

Ken Ganley Kia Medina responded

Marjorie, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 28, 2025

Mike was great! He took care us quickly and explained many things in how they work. More

by Jrance5449
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Mar 30, 2025 -

Ken Ganley Kia Medina responded

Jrance5449, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 27, 2025

The dealership was very informative and very helpful through the entire process. Corvay was very knowledgeable. More

by Kmantin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corvay Chapman, John Coco
Mar 28, 2025 -

Ken Ganley Kia Medina responded

Kmantin, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

March 27, 2025

Fast and courteous service. I was greeted promptly and was informed every step of the service appointment. More

by bookerstheman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams, Will Williams
Mar 29, 2025 -

Ken Ganley Kia Medina responded

Bookerstheman, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Service department is great however I was very unhappy that they built two maintenance plans into my lease. They call the two included oil changes “complimentary”. Far from the truth since they were over More

by lodgejd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman no longer there I could tell he was unhappy
Mar 29, 2025 -

Ken Ganley Kia Medina responded

Thank you for sharing your feedback. We're glad to hear that you were happy with the service department, but we’re sorry to learn about your frustration with the maintenance plans. We understand your concerns and want to clarify that the two oil changes are complimentary, with the cost already reflected in the price of the vehicle, as outlined in your buyer’s order. As for the maintenance plan, if it was included, it would have been part of your agreement, and any changes to it would have been discussed and signed off on during the paperwork process. We want to make sure you're fully satisfied, so if you have any questions or need further clarification, please feel free to contact us directly. We value your business and hope to resolve any concerns you may have. Thank you!

March 27, 2025

They got me in and out in a good time. They explained everything they did More

by nancysflowers4845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Mar 29, 2025 -

Ken Ganley Kia Medina responded

Nancysflowers4845, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

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