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Ken Ganley Kia Medina

Medina, OH

4.8
1,294 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,294 reviews

January 30, 2024

We have had a great experience with the service department. They were able to accommodate us to our needs on our vehicle. Rochelle in the service department was an absolute pleasure to work with More

by David Tribby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochelle
Feb 01, 2024 -

Ken Ganley Kia Medina responded

David Tribby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We're looking forward to your next visit with us!

January 30, 2024

Very customer oriented. Will in service was very thought. He kept me updated throughout the process.. More

by arnusbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in service
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Arnusbaum, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

January 30, 2024

Bit rough, some confusion regarding important information, worked through Some unnecessary rough spots. Pleased with the vehicle. More

by snowdroptls
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Boston
Feb 08, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 29, 2024

I’ve taken my 2023 Kia k5 gt awd in twice now for the seat being broken!! They claim that they can’t duplicate the issue!!! I’m a bigger guy and the seat twists while I accelerate or take left turns!!! T More

by dgunnoe123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some service department desk clerk 0000, Chad Emerson, Nate Stalnaker
Feb 08, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 29, 2024

Damon Swann is great to deal with. No hassles, talks to you as a person not commision More

by lagerandale69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Ganley Jr., Damon Swann
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Lagerandale69, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Thank you so much again for your feedback! We hope you have a great day!

January 29, 2024

Great sales service! Helpful and thourough and knowledgeable. I love my new Kia! Thank you More

by carebear23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul seeley
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Carebear23, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2024

Very clean and friendly atmosphere, everyone was very welcoming and very easy to talk to More

by jlc.5977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Hi Jlc.5977, thank you so much for your positive comments about Ken Ganley Kia Medina! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2024

I scheduled an appointment on Saturday for oil change today. They got me in and out very quickly. John who waited on me was very nice. More

by rachelhiggins2001@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Hi Rachelhiggins2001@yahoo.com, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 29, 2024

Definitely would purchase from this dealer again as Sales and Finance both excellent to work with. More

by Dbergmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corvay Chapman, Maria in Finance
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Hi Dbergmeyer, thank you so much for your positive comments about Ken Ganley Kia Medina! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2024

My purchase From Ken Ganley Kia in Medina was a 2024 Kia Soul GT-Line. The sales staff was Amazing, Communcated well with me, and the Place was laid back and relaxing. Everything was laid out to me and expl More

by jpetro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Wesner., Tad Ries
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Hi Jpetro, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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