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Ken Ganley Kia Medina

Medina, OH

4.8
1,294 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,294 reviews

January 27, 2024

Russ was amazing, definitely a great talent add to your enterprise. Will definitely recommend anyone in the market looking for a new ride More

by Mo
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ, Nik Nageotte
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We hope you have a great day!

January 27, 2024

From the moment we walked in the door, our car buying experience went from Great to Greater. The entire staff was extremely professional, kind, knowledgeable, and attentive. More

by tammiw846
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Finance Manager, Nik Nageotte, Tad Ries
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Tammiw846, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2024

For oik change. Met me just in nèded tires rotated and filters changed and the price More

by Milam6378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Gonda
Feb 01, 2024 -

Ken Ganley Kia Medina responded

Milam6378, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina!

January 26, 2024

Everyone had Beautiful smiles on their faces when I came in ....Plenty of good mornings...The service was excellent thank you all for making my day soooooo nice. More

by .msbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He didn't tell me his name
Feb 01, 2024 -

Ken Ganley Kia Medina responded

.msbird, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Thank you so much again for your feedback! We hope you have a great day!

January 25, 2024

I’m new in the area and had my first service visit. The staff and manger were very helpful and friendly. I will make this dealership my service choice for all of my Kia needs. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Jan 26, 2024 -

Ken Ganley Kia Medina responded

Deborah, we're happy to hear you had such a positive experience with our service team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2024

Excellent service department! Especially John Adams! All of my concerns always addressed in a timely manner. Things explain to me. Very much appreciated. More

by Dora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John adams
Jan 26, 2024 -

Ken Ganley Kia Medina responded

Dora, thank you for your kind review; we are happy to pass along your comments to John here at Ken Ganley Kia Medina! We look forward to your next visit! Take care!

January 25, 2024

They make buying a vehicle simple and easy! ! This is my second car i purchased and we have had great experiences. More

by piscesgal21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Stalnaker, Bryan Harvey
Jan 26, 2024 -

Ken Ganley Kia Medina responded

Piscesgal21, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 25, 2024

I typically get great service from Ken Ganley Medina, but probably will not be returning. The service rep was initially very helpful and assisted me in creating an appointment quickly and efficiently. Althou More

by Trenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Tigh
Jan 26, 2024 -

Ken Ganley Kia Medina responded

Hi Trenton, we regret your most recent visit with us was not up to the standards we strive for. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. Ken Ganley Kia Medina

January 24, 2024

They provided a great customer experience and great customer service. They knew just what I was looking for and I would recommend them to anyone thinking about purchasing a Kia More

by lourolon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
Jan 26, 2024 -

Ken Ganley Kia Medina responded

Lourolon, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Leo here at Ken Ganley Kia Medina. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 24, 2024

Nice, friendly atmosphere, clean, salesmen greeted me and was very welcoming and very friendly & understanding. More

by staceybrogan23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Boston & Jon
Jan 25, 2024 -

Ken Ganley Kia Medina responded

Staceybrogan23, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (330)721-9500 Ext. 150 when you can so we can address this situation directly. Thank you and have a great day.

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