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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,294 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,294 reviews

January 15, 2024

Ken Ganley KIA always friendly, knowledgeable, and their service is excellent- so glad we bought our NIRO with Brian! I am trying to get referrals for you. More

by kikione1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, Bryan Harvey
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Kikione1, thanks for your praise and kind comments about Bryan and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!- Your Ken Ganley Kia Friends

January 14, 2024

Everyone was extremely nice and helpful. Our agent Leroy gave us very helpful information. Very courteous. More

by MARTHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Wise
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Hi Martha, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

Literally ten times better than spitzer kia cleveland. I will never go back to cleveland kia customer service isn't even an existence there More

by zygscars
Recommend Dealer
Yes
Employees Worked With
Will with service
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Zygscars, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 12, 2024

The service guy was helpful and nice and all the employees were kind. Talked and had great conversations More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Witham
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Shannon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you have any further questions, please don't hesitate to reach out!

January 11, 2024

Service technician preformed 4 of 7 recalls on my car, completely drained my battery. Advised me to buy a new one, along with 4 new tires. Saw a woman walk in and thought they could bend me over and tak More

by dneely1763
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Jan 13, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 11, 2024

Kernan is always so kind and friendly. It makes getting a quick oil change enjoyable. More

by cole.372
Recommend Dealer
Yes
Employees Worked With
Kernan in service
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Cole.372, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 11, 2024

Mike Boston was great to deal with he explained everything for the wife and my self to understand. More

by Mleak345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Boston.
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Mleak345, we're glad to hear you enjoyed your visit with Mike. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

January 10, 2024

I have always received professional service at Ganley Kia in Medina Ohio and workers are awesome. More

by pollymartin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department for recall
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Pollymartin60, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 10, 2024

I was happy with my overall experience with Ken Ganley Medina dealership and will be back for service. More

by MEREDITH.MCCARTHY66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wright, Damon Swann
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Meredith.mccarthy66, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2024

The service department was extremely helpful and kind. John made an amazing impression on my mother and I. More

by carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams, Keonta Bell
Report | Print
Jan 11, 2024 -

Ken Ganley Kia Medina responded

Hello Carolyn, we appreciate you taking the time to leave us this feedback. We're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Medina.

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