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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,327 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,327 reviews

January 16, 2024

Easy to make an appointment and good communication Always good service and friendly staff yep More

by Kbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Kbaker, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2024

Kind timely service without too much of an upsell. Does there best to work within your situation More

by Sirmightymike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service woman was great
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Sirmightymike, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

Went to get a new tire and oil changed. After my appt I couldn’t get through to service bc nobody answered. I’ve been trying all day. My three other tires are lower pressure than the new on More

by Angedina43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Angedina43, your satisfaction is our top priority. We apologize for the difficulty you experienced trying to contact us, please give our manager a call (234)343-0917 to help with your inquiry. Have an amazing day!

January 15, 2024

Ken Ganley KIA always friendly, knowledgeable, and their service is excellent- so glad we bought our NIRO with Brian! I am trying to get referrals for you. More

by kikione1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, Bryan Harvey
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Kikione1, thanks for your praise and kind comments about Bryan and our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!- Your Ken Ganley Kia Friends

January 14, 2024

Everyone was extremely nice and helpful. Our agent Leroy gave us very helpful information. Very courteous. More

by MARTHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Wise
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Hi Martha, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

The service guy was helpful and nice and all the employees were kind. Talked and had great conversations More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Witham
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Shannon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you have any further questions, please don't hesitate to reach out!

January 12, 2024

Literally ten times better than spitzer kia cleveland. I will never go back to cleveland kia customer service isn't even an existence there More

by zygscars
Recommend Dealer
Yes
Employees Worked With
Will with service
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Zygscars, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 11, 2024

Service technician preformed 4 of 7 recalls on my car, completely drained my battery. Advised me to buy a new one, along with 4 new tires. Saw a woman walk in and thought they could bend me over and tak More

by dneely1763
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know
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Jan 13, 2024 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 11, 2024

Kernan is always so kind and friendly. It makes getting a quick oil change enjoyable. More

by cole.372
Recommend Dealer
Yes
Employees Worked With
Kernan in service
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Jan 19, 2024 -

Ken Ganley Kia Medina responded

Cole.372, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 11, 2024

Mike Boston was great to deal with he explained everything for the wife and my self to understand. More

by Mleak345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Boston.
Report | Print
Jan 19, 2024 -

Ken Ganley Kia Medina responded

Mleak345, we're glad to hear you enjoyed your visit with Mike. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

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