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Ken Ganley Kia Medina

Medina, OH

4.8
1,298 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,298 reviews

March 13, 2025

Beast dealership ever. People are nice service is fast and good. Its clean love seeing all the new cars More

by Cordaro_james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
Mar 16, 2025 -

Ken Ganley Kia Medina responded

Cordaro_james, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 12, 2025

The service department people, especially Jared was courteous and professional. The waiting area was comfortable. More

by rdlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Broucher
Mar 15, 2025 -

Ken Ganley Kia Medina responded

Rdlove, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 11, 2025

Always helpful, courteous and efficient. Good listeners and keep you updated on the progress of the repairs. More

by Bill Martz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Mar 14, 2025 -

Ken Ganley Kia Medina responded

Hi Bill, Thank you for the great review! We're glad to hear that our team at Ken Ganley Kia Medina has consistently provided you with helpful, courteous, and efficient service. We appreciate your feedback and look forward to assisting you again!

March 11, 2025

The finance team is full of bullies. They refused to remove the warranty from my buyers agreement when I had outside financing. More

by Holmansullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nik Nageotte, Damon Swann
Mar 14, 2025 -

Ken Ganley Kia Medina responded

Hi Sullivan, We’re really sorry to hear about your experience and appreciate your feedback. At Ken Ganley Kia Medina, we strive to provide a positive and transparent experience for all our customers. Please reach out to us directly so we can better understand what happened and work toward a resolution. We value your business and hope to make things right. Best regards, The Ken Ganley Kia Medina Team

March 10, 2025

Will Williams did a great job. He was very thorough explaining service options and costs. He seemed honest and didn’t try to upsell us on unnecessary services. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Mar 14, 2025 -

Ken Ganley Kia Medina responded

Hi Angie, Thank you for the wonderful review! We’re glad to hear Will provided such a great experience—honesty and transparency are always our top priorities at Ken Ganley Kia Medina. We appreciate your feedback and look forward to serving you again!

March 10, 2025

I am always so pleased when I go to Ken Ganley Kia in Medina. This time they went Above and beyond. I had to have my vehicle towed to them on Friday in my appointment wasn’t until Monday, but they got to More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Hackman
Mar 14, 2025 -

Ken Ganley Kia Medina responded

Hi Erika, Thank you for the kind words! We're so glad to hear that we were able to go above and beyond to get your vehicle fixed quickly. At Ken Ganley Kia Medina, we always strive to provide excellent service, and we’re happy we could help you out. We look forward to seeing you again soon!

March 07, 2025

Always professional, courteous respectful and honest. Keeps you updated on your cars process. Thank you! More

by Earthangel456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adams
Mar 09, 2025 -

Ken Ganley Kia Medina responded

Earthangel456, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 06, 2025

Ganley Kia has a great service department. They are very knowledgeable and do a through inspection of my car each time I go in for an oil change. More

by cathymac228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullins
Mar 10, 2025 -

Ken Ganley Kia Medina responded

Cathymac228, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 06, 2025

Great customer service! Rachelle was extremely helpful and has been great to work with the few times I have been at the dealership for service. The waiting area is also very More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Mar 10, 2025 -

Ken Ganley Kia Medina responded

Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 05, 2025

Awesome experience all around from the advisor that helped me to the prices and service!!! In and out in under two hours for tires and alignment, all while being cheaper than Costco. More

by jmparobek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Mar 09, 2025 -

Ken Ganley Kia Medina responded

Hi Jmparobek, thank you so much for your positive comments about Ken Ganley Kia Medina! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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