
Ken Ganley Kia Medina
Medina, OH
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The finance team is full of bullies. They refused to remove the warranty from my buyers agreement when I had outside financing. They refused to remove the warranty from my buyers agreement when I had outside financing. More
Will Williams did a great job. He was very thorough explaining service options and costs. He seemed honest and didn’t try to upsell us on unnecessary services. He was very thorough explaining service options and costs. He seemed honest and didn’t try to upsell us on unnecessary services. More
I am always so pleased when I go to Ken Ganley Kia in Medina. This time they went Above and beyond. I had to have my vehicle towed to them on Friday in my appointment wasn’t until Monday, but they got to Medina. This time they went Above and beyond. I had to have my vehicle towed to them on Friday in my appointment wasn’t until Monday, but they got to it on Saturday in fixed my vehicle. More
Ganley Kia has a great service department. They are very knowledgeable and do a through inspection of my car each time I go in for an oil change. They are very knowledgeable and do a through inspection of my car each time I go in for an oil change. More
Great customer service! Rachelle was extremely helpful and has been great to work with the few times I have been at the dealership for service. The waiting area is also very Rachelle was extremely helpful and has been great to work with the few times I have been at the dealership for service. The waiting area is also very nice offering spots for working at your laptop or sitting if you want to watch TV and relax. They also have a coffee and snack bar to keep you awake while you wait. Overall, have been very impressed with the service received at Kia in Medina. More
Awesome experience all around from the advisor that helped me to the prices and service!!! In and out in under two hours for tires and alignment, all while being cheaper than Costco. helped me to the prices and service!!! In and out in under two hours for tires and alignment, all while being cheaper than Costco. More